Ecommerce Sales Specialist and Social Media Manager with hands-on experience in driving online sales, managing ecommerce operations, and supporting product visibility and conversion. Skilled in customer handling, order coordination, and after-sales communication to ensure a smooth shopping experience.

Ali Rehman

Ecommerce Sales Specialist and Social Media Manager with hands-on experience in driving online sales, managing ecommerce operations, and supporting product visibility and conversion. Skilled in customer handling, order coordination, and after-sales communication to ensure a smooth shopping experience.

Available to hire

Ecommerce Sales Specialist and Social Media Manager with hands-on experience in driving online sales, managing ecommerce operations, and supporting product visibility and conversion. Skilled in customer handling, order coordination, and after-sales communication to ensure a smooth shopping experience.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Ecommerce Sales Specialist at Hyper Future
November 1, 2024 - Present
Managed ecommerce sales activities to support online business growth and improve customer conversion. Handled customer inquiries, provided product information, shared order updates, and maintained after-sales communication. Supported product listing, pricing updates, and inventory coordination while assisting with online store management. Monitored customer behavior and sales performance to identify product demand and improve ecommerce results. Coordinated with internal teams to ensure smooth order processing, timely updates, and high customer satisfaction. Assisted promotional activities and sales-focused digital strategies.
Ecommerce Management at AIOBC
April 1, 2023 - August 31, 2024
Managed ecommerce platform operations including product uploads, descriptions, pricing, and stock updates. Improved product presentation using clear content, attractive visuals, and organized category structures. Supported website performance by maintaining accurate product data and smooth customer navigation. Coordinated order management processes to enable efficient sales handling and delivery support. Analyzed sales trends and customer responses to improve product visibility and conversion opportunities. Maintained ecommerce records and supported daily operational requirements.
Social Media Management at Texinity
June 1, 2022 - January 31, 2023
Managed social media pages to improve brand presence, audience engagement, and online visibility. Created and scheduled social media content such as posts, promotional creatives, and product updates. Supported digital marketing campaigns focused on brand awareness, customer engagement, and sales growth. Responded to customer messages, comments, and inquiries across social media platforms. Monitored engagement metrics and content performance to improve future strategies. Coordinated creative ideas for posts, campaigns, and product promotions.

Education

BS Applied Physics at FUUAST
July 1, 2020 - August 31, 2024
BS Applied Physics at FUUAST
July 1, 2020 - August 31, 2024

Qualifications

Social Media Manager (IT Certification)
January 11, 2030 - July 8, 2026
Meta Ads Specialist (IT Certification)
January 11, 2030 - July 8, 2026
Ecommerce Manager (IT Certification)
January 11, 2030 - July 8, 2026

Industry Experience

Retail, Consumer Goods, Software & Internet