Driven and curious Master’s graduate in Marketing with a background in Business Administration. Experience across marketing, PR, finance, and customer relations, bringing a strong understanding of both customer and business perspectives. Focused on performance, customer retention, and efficient communication with stakeholders. Skilled in Excel and other business tools, with experience handling administrative finance tasks and supporting sales through relationship management.

Kumru Sener

Driven and curious Master’s graduate in Marketing with a background in Business Administration. Experience across marketing, PR, finance, and customer relations, bringing a strong understanding of both customer and business perspectives. Focused on performance, customer retention, and efficient communication with stakeholders. Skilled in Excel and other business tools, with experience handling administrative finance tasks and supporting sales through relationship management.

Available to hire

Driven and curious Master’s graduate in Marketing with a background in Business Administration. Experience across marketing, PR, finance, and customer relations, bringing a strong understanding of both customer and business perspectives.

Focused on performance, customer retention, and efficient communication with stakeholders. Skilled in Excel and other business tools, with experience handling administrative finance tasks and supporting sales through relationship management.

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Work Experience

Marketing Intern at BE access
January 1, 2024 - December 31, 2024
Primary focus on PR during the final four weeks of the internship. Performed performance reporting and social media tracking, managed sample shipments and returns, and coordinated communication within international PR agencies, stylists, and editors.
Accounting Assistant at Loayalty Sales & Win-Back
January 1, 2022 - December 31, 2023
Handled inbound calls from clients requesting subscription cancellations, focusing on customer retention and relationship management. Based in Cyprus for six months, strengthening sales and customer service skills, especially in handling objections and maintaining positive long-term client relationships.
Sales & Customer Service (intern/role not fully specified) at Be access / Hi3 / Kumru Senner (not fully specified)
January 1, 2017 - December 31, 2020
Gained experience supporting customer-facing operations and administrative business finance tasks including invoicing, bookkeeping, financial reporting, and transaction processing, with advanced proficiency in Excel and related business tools to support accurate oversight and efficient workflows.

Education

Master's degree in Marketing Communication at Stockholm University
January 1, 2024 - January 1, 2026
Bachelor's degree in Business and Economics at Stockholm University
January 1, 2021 - January 1, 2024

Qualifications

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Industry Experience

Education, Retail, Media & Entertainment, Financial Services, Consumer Goods