Oliv ia Carm ic h ae l

Available to hire

Experience Level

Beginner

Work Experience

Retail Assistant at LO V IS A, St En o ch Cen tr e
January 1, 2025 - December 1, 2025
Drove efficient daily store operations including opening/closing procedures, cash handling and banking. Optimized inventory processes from delivery to stock replenishment, ensuring data accuracy and meeting targets. Provided exceptional customer service by proactively resolving customer inquiries, consistently exceeding KPIs and maintaining a pristine store environment. Delivered professional piercing services while adhering strictly to hygiene, safety, and hygiene protocols.
Assistant Manager at GAME, Braehead
July 1, 2021 - January 1, 2024
Led and motivated the team to meet sales and service goals. Trained new staff on tills, shop floor procedures, and customer service. Liaised with suppliers and managed deliveries. Handled customer queries, supported loyalty promotions, and upsold protection plans. Managed cashing-up, daily reporting, and store security.
Florist Assistant at Flor a Interna tional, Glasgow
March 1, 2018 - March 1, 2019
Crafted bespoke bouquets for seasonal occasions while maintaining shop cleanliness and stock freshness. Supported deliveries and built rapport with customers, bringing warmth and hospitality to the team atmosphere.

Education

HND in Make up Artistry at West College Scotland
January 1, 2011 - January 1, 2018
NQ6 Certificate – Creative Beauty & Styling at Ross Hall Academy
January 1, 2011 - January 1, 2018

Qualifications

NQ6 Certificate – Creative Beauty & Styling
January 1, 2011 - July 9, 2026
HND in Make up Artistry
January 1, 2011 - July 9, 2026

Industry Experience

Retail, Consumer Goods, Education, Media & Entertainment