Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Community-driven social media and marketing professional with hands-on experience managing brand channels, running influencer outreach, and building engaged audiences across hospitality, lifestyle, and luxury retail. Fluent in Cleveland’s nightlife and dining scene, with a founder’s instinct for brand voice, community building, and converting online engagement into real-world loyalty. Experienced in day-to-day community management, social listening, engagement analytics, and escalation response—turning comments, DMs, and mentions into actionable insights and stronger customer relationships. From live shopping production to nightlife promotion and boutique brand growth, I blend hospitality-forward service with strategic content to drive attendance, repeat purchases, and brand trust.…Community-driven social media and marketing professional with hands-on experience managing brand channels, running influencer outreach, and building engaged audiences across hospitality, lifestyle, and luxury retail. Fluent in Cleveland’s nightlife and dining scene, with a founder’s instinct for brand voice, community building, and converting online engagement into real-world loyalty. Experienced in day-to-day community management, social listening, engagement analytics, and escalation response—turning comments, DMs, and mentions into actionable insights and stronger customer relationships. From live shopping production to nightlife promotion and boutique brand growth, I blend hospitality-forward service with strategic content to drive attendance, repeat purchases, and brand trust.

GIANNA CALABRESE

Social Media Manager, Community Manager, Influencer Marketing Manager, +2





Community-driven social media and marketing professional with hands-on experience managing brand channels, running influencer outreach, and building engaged audiences across hospitality, lifestyle, and luxury retail. Fluent in Cleveland’s nightlife and dining scene, with a founder’s instinct for brand voice, community building, and converting online engagement into real-world loyalty. Experienced in day-to-day community management, social listening, engagement analytics, and escalation response—turning comments, DMs, and mentions into actionable insights and stronger customer relationships. From live shopping production to nightlife promotion and boutique brand growth, I blend hospitality-forward service with strategic content to drive attendance, repeat purchases, and brand trust.…Community-driven social media and marketing professional with hands-on experience managing brand channels, running influencer outreach, and building engaged audiences across hospitality, lifestyle, and luxury retail. Fluent in Cleveland’s nightlife and dining scene, with a founder’s instinct for brand voice, community building, and converting online engagement into real-world loyalty. Experienced in day-to-day community management, social listening, engagement analytics, and escalation response—turning comments, DMs, and mentions into actionable insights and stronger customer relationships. From live shopping production to nightlife promotion and boutique brand growth, I blend hospitality-forward service with strategic content to drive attendance, repeat purchases, and brand trust.

Available to hire

Community-driven social media and marketing professional with hands-on experience managing brand channels, running influencer outreach, and building engaged audiences across hospitality, lifestyle, and luxury retail. Fluent in Cleveland’s nightlife and dining scene, with a founder’s instinct for brand voice, community building, and converting online engagement into real-world loyalty.

Experienced in day-to-day community management, social listening, engagement analytics, and escalation response—turning comments, DMs, and mentions into actionable insights and stronger customer relationships. From live shopping production to nightlife promotion and boutique brand growth, I blend hospitality-forward service with strategic content to drive attendance, repeat purchases, and brand trust.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Facebook Ads

Intermediate

GA4

Intermediate

SEO

Intermediate

Work Experience

Social Media Manager & Live Sales Producer at UpScaleIT Designer Consignment

October 1, 2025 - Present

Own end-to-end social media strategy across Instagram, TikTok, and Facebook, including content calendars, posting cadence, captions, and community response. Host live shopping broadcasts and respond to viewer comments and DMs in real time to drive engagement and repeat customers. Track engagement and performance metrics (impressions, comments, shares, view duration, conversions) and adjust strategy weekly based on insights.

Server at Lola's Bistro

September 1, 2025 - Present

Deliver hospitality-forward, high-volume service in a chef-driven restaurant. Handle guest questions, feedback, and service recovery in real time, supporting the in-person equivalent of community management and escalation response. Collaborate with front- and back-of-house teams to keep service consistent during peak covers.

Promoter at FWD Day + Nightclub

January 1, 2025 - Present

Drive attendance and community engagement through personal outreach, social promotion, and guest-list management. Build relationships with regulars, influencers, and local tastemakers, converting online followers into repeat in-venue guests. Promote events across Instagram and TikTok using story takeovers, event pages, influencer tags, and UGC amplification.

Social Media & Brand Marketing Intern at Bijou Medical Esthétique

January 1, 2024 - May 31, 2024

Planned and executed Instagram and TikTok content calendars, growing followers 20%+ through consistent short-form video storytelling. Coordinated influencer and micro-creator collaborations to increase local awareness and generate user-generated content. Monitored engagement insights monthly and adjusted hashtags, creative direction, and posting cadence; responded to comments and DMs and routed booking inquiries to the team.

Founder & Creative Director at Verity Social

January 1, 2021 - January 1, 2025

Run community and content strategy for lifestyle, hospitality, and small-business clients, managing brand voice and platform-specific editorial calendars. Source and manage influencer/creator partnerships from outreach and negotiation through deliverables and performance reporting. Monitor brand mentions and audience sentiment, escalating issues and refining messaging based on community feedback.

Founder & Brand Owner at Gianna Marie Boutique

January 1, 2020 - January 1, 2025

Built and engaged a personal community of 2,600+ followers through trend-driven content, DMs, and a consistent brand voice across Instagram, TikTok, and Pinterest. Sourced influencer collaborations and UGC to support seasonal drops and campaigns.