Available to hire
Freelance YouTube producer and transcriptionist based in Missoula, MT, with strong skills in video/audio editing, captions/transcription, and YouTube SEO. I research, outline, and produce search-optimized content from raw footage to published videos.
Experience Level
Work Experience
Freelance YouTube Producer at Self-Employed
August 1, 2019 - PresentEdit recorded footage to match required video length and final tone. Clean and adjust audio by removing background noise, balancing volume, and improving pacing. Research and outline scripts for YouTube videos. Provide captioning and audio transcription. Upload to YouTube including metadata, thumbnails, and search engine optimization (SEO).
Phone Banker at Wells Fargo
June 1, 2018 - November 30, 2019Securely accessed customer account information according to company and federal guidelines. Took credit card payments via phone while providing excellent customer service. Processed credit line increases, balances, and payoff inquiries, plus other bank-related procedures. Managed tandem/simultaneous use of multiple software programs.
Sales Associate at Pacific Sales
June 1, 2011 - October 31, 2017Provided customer service and sales for large appliances, televisions, and portable electronics. Maintained up-to-date product and inventory knowledge, including latest technologies. Handled phone operations and sales, including site-to-store and order holds during holiday season. Processed returns and exchanges with warranty fulfillment. Scheduled consultations, deliveries, and installations.
Sales Associate at Build-a-Bear Workshop
June 1, 2009 - November 30, 2010Focused on accessory add-ons and emotional connections. Handled large groups including birthday parties and holiday crowds. Maintained, cleaned, and restocked the store, including new weekly displays. Encouraged customer membership to drive repeat traffic.
Education
Qualifications
Industry Experience
Media & Entertainment, Retail, Financial Services
Experience Level
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