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Social media strategist with a Bachelor of Music Therapy from Wilfrid Laurier University and five-plus years of hands-on experience building brand presence across Instagram and other platforms since 2020. Founder of The Social Snoot, a social media management agency serving pet industry businesses including groomers, trainers, vets, and boutiques. Combines a therapeutic communication background with practical content strategy, brand voice development, and audience engagement skills to help small businesses grow authentic, human-centered social media presences.…Social media strategist with a Bachelor of Music Therapy from Wilfrid Laurier University and five-plus years of hands-on experience building brand presence across Instagram and other platforms since 2020. Founder of The Social Snoot, a social media management agency serving pet industry businesses including groomers, trainers, vets, and boutiques. Combines a therapeutic communication background with practical content strategy, brand voice development, and audience engagement skills to help small businesses grow authentic, human-centered social media presences.

Stephanie Fleming

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Social media strategist with a Bachelor of Music Therapy from Wilfrid Laurier University and five-plus years of hands-on experience building brand presence across Instagram and other platforms since 2020. Founder of The Social Snoot, a social media management agency serving pet industry businesses including groomers, trainers, vets, and boutiques. Combines a therapeutic communication background with practical content strategy, brand voice development, and audience engagement skills to help small businesses grow authentic, human-centered social media presences.…Social media strategist with a Bachelor of Music Therapy from Wilfrid Laurier University and five-plus years of hands-on experience building brand presence across Instagram and other platforms since 2020. Founder of The Social Snoot, a social media management agency serving pet industry businesses including groomers, trainers, vets, and boutiques. Combines a therapeutic communication background with practical content strategy, brand voice development, and audience engagement skills to help small businesses grow authentic, human-centered social media presences.

Available to hire

Social media strategist with a Bachelor of Music Therapy from Wilfrid Laurier University and five-plus years of hands-on experience building brand presence across Instagram and other platforms since 2020.

Founder of The Social Snoot, a social media management agency serving pet industry businesses including groomers, trainers, vets, and boutiques. Combines a therapeutic communication background with practical content strategy, brand voice development, and audience engagement skills to help small businesses grow authentic, human-centered social media presences.

Skills

Social Media Design

Music Theory

Microsoft Office

Experience Level

Social Media Design

Expert

Music Theory

Expert

Microsoft Office

Intermediate

Language

English

Advanced

Work Experience

Native Plant and Tree Gardener at Hoanaadia Native Plant Nursery

August 1, 2020 - Present

Created content for social media platforms. Prepared and planted seedlings and supported daily nursery operations. Watered and nurtured thousands of trees and attended local native plant shows to sell nursery products.

Music Therapist (Independent Contractor)

August 1, 2020 - Present

Ran client sessions and documented sessions using PointClickCare. Created and implemented assessments to develop individualized goals. Built rapport with clients, caregivers, and staff to support therapeutic outcomes.

Social Media Manager at Creative Solutions

August 1, 2020 - Present

Communicated with clients to ensure social media posts reflected client goals. Produced monthly reports on social platforms and post performance. Created images, reels, and captions to encourage follower interactions, and responded to direct messages and comments on posts.

Administrative Assistant, Customer Service Representative, Sales Team Member at Bosco and Roxy’s

September 1, 2018 - June 30, 2020

Generated invoices, collected payments, and organized daily orders. Answered customer inquiries via phone, email, and live chat. Organized and ran storefront operations while completing other daily tasks. Created documentation and organizational systems to streamline office processes and provided excellent customer service to attract new clientele.

Project Assistant, Linen Worker at London Health Sciences Centre

June 1, 2015 - September 30, 2019

Re-organized and updated information in the ScrubEx system used by Victoria and University Hospital. Emailed and audited departments to reclaim lost sets of scrubs and to filter out unnecessary users. Completed daily linen tasks on time and provided customer service during window operating hours. Gained familiarity with hospital setting and multiple departments.

Sales Associate at Mastermind Toys

September 1, 2011 - January 1, 2017

Created exceptional first impressions with customers aligned with business values focused on building long-term recurring clientele. Served as a trusted advisor for age-appropriate products supporting cognitive learning. Trained and coached new employees on financial transactions, customer interactions, and product knowledge.