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IT support and WordPress administration professional with hands-on experience managing WordPress e-commerce product/content updates, plugin and database maintenance, and website customization. Skilled in troubleshooting hardware issues, providing responsive customer support, and maintaining SEO-friendly uploads. A quick learner with strong problem-solving and communication skills, comfortable handling both technical tasks and customer-focused coordination. Experienced in hardware upgrades, preventive maintenance, and coordinated after-sales support including warranty-related processes.…IT support and WordPress administration professional with hands-on experience managing WordPress e-commerce product/content updates, plugin and database maintenance, and website customization. Skilled in troubleshooting hardware issues, providing responsive customer support, and maintaining SEO-friendly uploads. A quick learner with strong problem-solving and communication skills, comfortable handling both technical tasks and customer-focused coordination. Experienced in hardware upgrades, preventive maintenance, and coordinated after-sales support including warranty-related processes.

Gayan Kavishka Sumanasekara

Web Developer, SEO Expert, Database Developer, +1

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IT support and WordPress administration professional with hands-on experience managing WordPress e-commerce product/content updates, plugin and database maintenance, and website customization. Skilled in troubleshooting hardware issues, providing responsive customer support, and maintaining SEO-friendly uploads. A quick learner with strong problem-solving and communication skills, comfortable handling both technical tasks and customer-focused coordination. Experienced in hardware upgrades, preventive maintenance, and coordinated after-sales support including warranty-related processes.…IT support and WordPress administration professional with hands-on experience managing WordPress e-commerce product/content updates, plugin and database maintenance, and website customization. Skilled in troubleshooting hardware issues, providing responsive customer support, and maintaining SEO-friendly uploads. A quick learner with strong problem-solving and communication skills, comfortable handling both technical tasks and customer-focused coordination. Experienced in hardware upgrades, preventive maintenance, and coordinated after-sales support including warranty-related processes.

Available to hire

IT support and WordPress administration professional with hands-on experience managing WordPress e-commerce product/content updates, plugin and database maintenance, and website customization. Skilled in troubleshooting hardware issues, providing responsive customer support, and maintaining SEO-friendly uploads.

A quick learner with strong problem-solving and communication skills, comfortable handling both technical tasks and customer-focused coordination. Experienced in hardware upgrades, preventive maintenance, and coordinated after-sales support including warranty-related processes.

Skills

Experience Level

Expert

Expert

Intermediate

Beginner

Beginner

Technical Illustration

Beginner

Language

Sinhala, Sinhalese

Fluent

English

Intermediate

Work Experience

Computer Hardware Technician at HK Smart Technologies Pvt Ltd

January 1, 2023 - January 1, 2025

Diagnosed and repaired desktops, laptops, and peripherals. Completed hardware upgrades and preventive maintenance to improve reliability and performance.

Customer Service Executive at HK Smart Technologies Pvt Ltd

January 1, 2023 - January 1, 2025

Handled customer inquiries and provided after-sales support. Assisted with warranty claim coordination and customer follow-ups to ensure issues were addressed efficiently.

WordPress Website Administrator at HK Smart Technologies Pvt Ltd

January 1, 2023 - Present

Managed WordPress e-commerce products and ongoing content updates. Performed database maintenance and plugin updates. Handled SEO-friendly product uploads and supported website customization and maintenance tasks.