Marketing and business development professional with 8+ years of experience leading cross-functional projects in regulated environments, including banking and telecommunications. I specialize in go-to-market strategy, campaign and digital marketing, stakeholder management, and continuous improvement, delivering measurable outcomes in client experience and operational processes. I combine advanced project management training with hands-on Generative AI expertise (prompt engineering, AI workflows, and automation) to optimize workflows, enhance productivity, support decision-making, and foster continuous improvement across teams and processes.

Francesca Tarzi

Marketing and business development professional with 8+ years of experience leading cross-functional projects in regulated environments, including banking and telecommunications. I specialize in go-to-market strategy, campaign and digital marketing, stakeholder management, and continuous improvement, delivering measurable outcomes in client experience and operational processes. I combine advanced project management training with hands-on Generative AI expertise (prompt engineering, AI workflows, and automation) to optimize workflows, enhance productivity, support decision-making, and foster continuous improvement across teams and processes.

Available to hire

Marketing and business development professional with 8+ years of experience leading cross-functional projects in regulated environments, including banking and telecommunications. I specialize in go-to-market strategy, campaign and digital marketing, stakeholder management, and continuous improvement, delivering measurable outcomes in client experience and operational processes.

I combine advanced project management training with hands-on Generative AI expertise (prompt engineering, AI workflows, and automation) to optimize workflows, enhance productivity, support decision-making, and foster continuous improvement across teams and processes.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

Italian
Fluent
German
Advanced
English
Advanced
French
Intermediate

Work Experience

Corporate Client Services Specialist at UBS Switzerland AG
April 1, 2025 - June 30, 2026
Collaborated with Client Advisors and internal specialists within a strategically significant organizational transformation project. Coordinated complex client requests while managing priorities across multiple business functions. Contributed to continuous improvement of operational processes and the overall client experience. Promoted a strong culture of risk awareness and regulatory compliance.
Channel Partner Manager at Swisscom Directories AG
November 1, 2022 - February 28, 2025
Coordinated go-to-market initiatives with commercial partners and internal stakeholders. Optimized commercial processes and operational workflows. Monitored KPIs, service quality, and management reporting. Supported activity planning and continuous process improvement initiatives.
Digital Marketing Consultant at Swisscom Directories AG
January 1, 2020 - October 31, 2022
Managed digital marketing projects for SMEs from requirements gathering through delivery. Analyzed client needs and developed tailored marketing strategies. Managed the full sales cycle including consulting, solution presentation, commercial negotiation, and contract closing. Monitored campaign performance and identified opportunities for optimization. Built long-term relationships with entrepreneurs and key decision-makers.

Education

Executive Master in Advanced Project Management at 24ORE Business School
January 11, 2030 - July 12, 2026
Master in Marketing, Digital Marketing and Communication at 24ORE Business School
January 11, 2030 - July 12, 2026
Master's Degree in Tourism Marketing at University of Cagliari
January 11, 2030 - July 12, 2026
Master's Degree in Political Science (First Class Honours, 110/110 cum laude) at University of Cagliari
January 11, 2030 - July 12, 2026

Qualifications

Specialized Training in Generative Artificial Intelligence (advanced use of AI tools, Prompt Engineering, AI workflows and process automation)
January 11, 2030 - July 12, 2026

Industry Experience

Financial Services, Telecommunications, Professional Services, Travel & Hospitality

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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