Available to hire
IT specialist focused on structured documentation, workflow/process assessment, and accuracy-focused evaluation of technical and AI-generated outputs. Experienced in supporting digital systems for researchers and education institutions while maintaining high data integrity and clear technical reporting.
Adaptable across remote and collaborative environments, with a strong independent work ethic. Background includes annotating/evaluating AI responses, delivering technology support and training for academic platforms, troubleshooting learning and research systems, and producing consistent analytics and reporting for stakeholders.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Work Experience
Annotator at Mindrift
January 1, 2023 - PresentEvaluated AI-generated content, including text outputs and structured data responses, for accuracy, relevance, and logical consistency. Followed annotation guidelines to assess model performance and provide feedback to improve LLM output quality. Documented findings and recommended improvements to strengthen AI evaluation workflows.
Academic Technology Specialist at Georgia State University
January 1, 2019 - PresentProvided technical support to faculty, researchers, and administrative staff for academic platforms. Maintained and troubleshot digital learning systems, research tools, and institutional databases, including performance monitoring and equipment setup for the IT team. Assisted faculty in integrating technology tools into courses and research environments. Created documentation and training materials for users. Supported academic data reporting and analytics for departmental needs.
IT Systems Support Specialist at Georgia Institute of Technology
January 1, 2016 - December 31, 2019Managed data entry, verification, and reporting for client projects. Conducted quality assurance checks and ensured compliance with organizational standards. Prepared documentation and summaries for internal and external stakeholders. Assisted with project tracking and workflow optimization.
Data & Administrative Analyst at Bounteous
January 1, 2015 - December 31, 2016Organized and maintained structured data files and created reports for project teams and management. Performed quality assurance data checks to validate data accuracy against required documentation standards. Supported workflow tracking and cross-department project coordination. Created summaries and technical documentation to meet stakeholder technical needs.
Education
Master of Social Work (MSW) at University of Vermont
January 11, 2030 - May 15, 2025Bachelor of Arts (BA) at Rutgers, The State University of New Jersey - University College Newark
January 11, 2030 - October 1, 2006Qualifications
Industry Experience
Education, Computers & Electronics, Government, Non-Profit Organization, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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