Legal Intake Specialist and Virtual Assistant with 3+ years of experience supporting U.S.-based employment law firms. I screen and qualify clients, prepare intake summaries, manage case documentation, and coordinate attorney-client scheduling while ensuring confidentiality and accuracy. I’m also experienced in remote content support, including editing high-engagement social media videos, creating YouTube thumbnails, and producing client-ready content. Known for organized case workflows, responsive communication, and a detail-focused approach that keeps matters moving toward resolution.

Camille Vianese R. Lumor

Legal Intake Specialist and Virtual Assistant with 3+ years of experience supporting U.S.-based employment law firms. I screen and qualify clients, prepare intake summaries, manage case documentation, and coordinate attorney-client scheduling while ensuring confidentiality and accuracy. I’m also experienced in remote content support, including editing high-engagement social media videos, creating YouTube thumbnails, and producing client-ready content. Known for organized case workflows, responsive communication, and a detail-focused approach that keeps matters moving toward resolution.

Available to hire

Legal Intake Specialist and Virtual Assistant with 3+ years of experience supporting U.S.-based employment law firms. I screen and qualify clients, prepare intake summaries, manage case documentation, and coordinate attorney-client scheduling while ensuring confidentiality and accuracy.

I’m also experienced in remote content support, including editing high-engagement social media videos, creating YouTube thumbnails, and producing client-ready content. Known for organized case workflows, responsive communication, and a detail-focused approach that keeps matters moving toward resolution.

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Work Experience

Remote Video Editor (Part-Time) at Sports Coach Client
April 1, 2023 - May 1, 2023
Edited raw footage into polished, high-engagement reels, shorts, and long-form videos for the client’s social media channels. Designed custom YouTube thumbnails to improve click-through rate and viewer engagement.
Remote Video Editor (Part-Time) at VIRTUAL ASSISTANT — SPORTS COACH CLIENT
April 1, 2023 - May 1, 2023
Edited raw footage into polished, high-engagement reels, shorts, and long-form videos for the client’s social media channels. Designed custom YouTube thumbnails to improve click-through rate and viewer engagement.
Legal Intake Specialist & Case Manager — Virtual Assistant (Legal Soft Solution) at THE KICK LAW FIRM, APC
March 1, 2022 - December 1, 2024
Screened prospective clients for employment law claims (primarily wage-and-hour) using structured intake questionnaires to determine eligibility. Created intake summaries and case overviews to provide attorneys with decision-ready information. Owned end-to-end case documentation, organizing records while protecting confidentiality and data accuracy. Coordinated attorney-client scheduling, consultations, and follow-ups to keep cases moving. Conducted legal research using platforms such as PAGA Case Search, Courthouse News Service, and California Secretary of State databases. Standardized intake documentation practices to improve completeness and consistency of case files from first contact.
Account Associate at INSPIRO RELIA INC.
November 1, 2021 - March 1, 2022
Managed inbound customer service for the Dish Network account, resolving billing inquiries and account issues. Handled account management and customer concerns with a focus on first-call resolution.
Production - Process Engineer at Teamquest Technology Inc.
March 1, 2021 - November 1, 2021
Monitored production process flow and collected data to support continuous improvement initiatives. Reported and analyzed weekly KPI production metrics for the manufacturing line. Investigated process issues, implemented corrective actions, and authored work instructions to improve process efficiency.
Production – Process Engineer at TEAMQUEST TECHNOLOGY INC.
March 1, 2021 - November 1, 2021
Monitored production process flow and collected data to support continuous improvement initiatives. Reported and analyzed weekly KPI production metrics for the manufacturing line. Investigated process issues, implemented corrective actions, and authored work instructions to improve process efficiency.
Account Associate at VXI GLOBAL SOLUTIONS INC.
August 1, 2020 - February 1, 2021
Supported AT&T Mobility Sales Service and ISM Platinum accounts through inbound customer service. Resolved billing questions and client issues while maintaining account accuracy.

Education

Bachelor of Technology in Mechanical Engineering at Technological University of the Philippines – Manila
January 1, 2016 - January 1, 2020
Bachelor of Technology in Mechanical Engineering at Technological University of the Philippines – Manila
January 1, 2016 - January 1, 2020
Bachelor of Technology in Mechanical Engineering at Technological University of the Philippines - Manila
January 1, 2016 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Manufacturing, Telecommunications, Media & Entertainment