Business Operations Specialist with strong background in digital communications, operational enablement, and event coordination. Experienced in structured campaigns, high-impact visual marketing collateral in Canva, and translating complex workflows into clear documentation. Proven ability to lead interactive onboarding programs, manage logistics for large-scale events (300+ attendees), and coordinate international stakeholders. Agile, analytical, and ready to pivot across marketing, operations, and training roles to deliver immediate business value by empowering teams and optimizing campaign performance.

Marta Kawała

Business Operations Specialist with strong background in digital communications, operational enablement, and event coordination. Experienced in structured campaigns, high-impact visual marketing collateral in Canva, and translating complex workflows into clear documentation. Proven ability to lead interactive onboarding programs, manage logistics for large-scale events (300+ attendees), and coordinate international stakeholders. Agile, analytical, and ready to pivot across marketing, operations, and training roles to deliver immediate business value by empowering teams and optimizing campaign performance.

Available to hire

Business Operations Specialist with strong background in digital communications, operational enablement, and event coordination. Experienced in structured campaigns, high-impact visual marketing collateral in Canva, and translating complex workflows into clear documentation.

Proven ability to lead interactive onboarding programs, manage logistics for large-scale events (300+ attendees), and coordinate international stakeholders. Agile, analytical, and ready to pivot across marketing, operations, and training roles to deliver immediate business value by empowering teams and optimizing campaign performance.

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Language

Polish
Fluent
English
Advanced
Spanish; Castilian
Intermediate
German
Intermediate

Work Experience

Operations & Communications Specialist at E8 0 Group | Integrated intralogistics solutions 4.0
April 1, 2024 - April 1, 2026
Designed dynamic recruitment marketing collateral in Canva and authored monthly internal newsletters aligned with regional divisions. Hired 46 specialized professionals with an 89% retention rate, meeting 96% of annual recruitment targets using structured screening. Coordinated purchasing workflows, vendor compliance, and SAP S/4HANA purchase orders to maintain process velocity, and aligned operational workflows and approvals across HR, Finance, and Operations across global regions to eliminate bottlenecks. Built automated tracking templates in SAP S/4HANA to reduce data entry errors by 15% across departments. Executed monthly end-to-end payroll cycles for 120+ employees and processed critical tax and compliance filings, reconciling payroll cost files with Finance to ensure general ledger accuracy and resolve cross-departmental errors.
Marketing & Operations Lead – Fashion Night at Juwenalia UEK
November 1, 2023 - May 1, 2024
Managed end-to-end recruitment, selection, and onboarding for 120+ international volunteers to ensure project alignment. Designed and executed shifting and scheduling plans for a high-profile two-day event with 300+ live attendees. Served as the central liaison between department managers, creative talent, and technical crews to facilitate smooth operations. Owned the full promotional content pipeline, designing and publishing digital marketing content in Canva across multiple multimedia channels. Resolved real-time operational issues and resource bottlenecks under tight deadlines to maintain morale and execution speed. Allocated resources strategically based on volunteer skills, availability, and real-time demand throughout the event lifecycle. Led structured team onboarding sessions to ensure high engagement and immediate alignment with overall project goals.
Communication & HR Operations Specialist at Majorel | International business process outsourcing
July 1, 2022 - December 31, 2022
Designed a department communication system that significantly improved internal response times and process efficiency. Simplified complex corporate policies into clear internal presentations and employee updates to support organizational learning. Coordinated interviews scheduling and employee logistics under tight deadlines while maintaining strict data privacy standards.
Event Coordination at Erasmus Student Network
October 1, 2020 - October 1, 2025
Managed cyclical recruitment, created onboarding welcome guides, and coordinated integration events for international students. Maintained internal documentation and monitored project progress across international student teams to ensure operational consistency. Designed digital and physical welcome materials in Canva to support international student integration and boost network visibility. Adapted communication strategies to welcome and onboard new waves of exchange students each academic semester. Ensured alignment across regional teams through consistent updates and structured documentation systems. Assessed candidate motivation and cultural fit through structured screening interviews and interactive mentoring. Organized large-scale community initiatives to boost student engagement and overall network visibility.

Education

Master Degree in Marketing and Market Communication at Krakow University of Economics
October 1, 2023 - September 30, 2025
Bachelor Degree in International Economic Relations at Krakow University of Economics
October 1, 2020 - September 30, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Professional Services, Other