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Operations, Projects & Business Development specialist based in Casablanca, Morocco, with a Master’s in Business Intelligence and hands-on experience building and running local support services, education/IT operations, and digital marketing activities. I combine analytical reporting and Power BI skills with pragmatic field coordination, administration, client communication, and structured follow-up to deliver measurable execution across stakeholders and day-to-day operations.…Operations, Projects & Business Development specialist based in Casablanca, Morocco, with a Master’s in Business Intelligence and hands-on experience building and running local support services, education/IT operations, and digital marketing activities. I combine analytical reporting and Power BI skills with pragmatic field coordination, administration, client communication, and structured follow-up to deliver measurable execution across stakeholders and day-to-day operations.

Azzeddine Rimy

Project Manager, Digital Marketer, Data Analyst

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Operations, Projects & Business Development specialist based in Casablanca, Morocco, with a Master’s in Business Intelligence and hands-on experience building and running local support services, education/IT operations, and digital marketing activities. I combine analytical reporting and Power BI skills with pragmatic field coordination, administration, client communication, and structured follow-up to deliver measurable execution across stakeholders and day-to-day operations.…Operations, Projects & Business Development specialist based in Casablanca, Morocco, with a Master’s in Business Intelligence and hands-on experience building and running local support services, education/IT operations, and digital marketing activities. I combine analytical reporting and Power BI skills with pragmatic field coordination, administration, client communication, and structured follow-up to deliver measurable execution across stakeholders and day-to-day operations.

Available to hire

Operations, Projects & Business Development specialist based in Casablanca, Morocco, with a Master’s in Business Intelligence and hands-on experience building and running local support services, education/IT operations, and digital marketing activities.

I combine analytical reporting and Power BI skills with pragmatic field coordination, administration, client communication, and structured follow-up to deliver measurable execution across stakeholders and day-to-day operations.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

French

Advanced

English

Intermediate

Work Experience

Founder & Project Operations Lead at Morocco Local Support

January 1, 2024 - Present

Designed and structured a local support service for international clients requiring reliable execution and information across Morocco. Managed requests end-to-end: clarification, feasibility review, planning, local coordination, communication, documentation, and delivery. Coordinated supplier research, field verification, business-visit preparation, and practical reporting while respecting confidentiality and ethical boundaries. Built multilingual digital presence including website architecture and activity across LinkedIn, YouTube, Facebook, and freelance platforms.

Founder / Director - Operations, IT & Education Services at ERIMI

January 1, 2022 - January 1, 2024

Managed daily operations, administration, scheduling, customer relations, service quality, and issue resolution for an education and IT-services activity. Led business development activities including offer presentation, promotion, customer follow-up, and conversion of needs into paid services. Designed and improved digital systems for information organization, communication, learner follow-up, and operational reporting. Delivered mathematics instruction and supported diverse learners, strengthening facilitation, clarity, and results-oriented learning.

Digital Marketing & E-commerce Operator (Freelance) at Independent / Freelance

January 1, 2021 - January 1, 2022

Supported digital campaigns, product positioning, email marketing, social media workflows, and customer communication. Coordinated e-commerce activities including content preparation, offer presentation, customer follow-up, and basic sales operations. Refined messages and improved visibility/conversion using customer reactions and performance observations. Worked autonomously in a fast-moving environment requiring initiative, organization, and rapid problem-solving.

Education

Master of Science and Technology in Business Intelligence (Doctoral Research Track - AI Control of Robotic Systems - research track not completed) at Sultan Moulay Slimane University (FST Beni Mellal)

January 1, 2019 - January 1, 2022

Bachelor of Science and Technology in Computer Science (DEUST - Mathematics, Computer Science, Physics and Chemistry) at FST Beni Mellal (Sultan Moulay Slimane University)

January 1, 2013 - January 1, 2018