Software Engineering graduate with Trust & Safety operations and content moderation experience reviewing over 30,000 user reports monthly across scams, hate speech, violence, fraud, terrorism, and adult content. Skilled in applying detailed policy guidelines, assessing risk, escalating high-priority cases, and maintaining accuracy in high-volume environments. Experienced using AI tools (ChatGPT and Claude) for evaluation, prompt engineering, and software development. Also has hands-on experience supporting and maintaining Linux/Windows systems and building web/software solutions, automation bots, and AI-assisted educational application concepts.

MEREED ASMARE

Software Engineering graduate with Trust & Safety operations and content moderation experience reviewing over 30,000 user reports monthly across scams, hate speech, violence, fraud, terrorism, and adult content. Skilled in applying detailed policy guidelines, assessing risk, escalating high-priority cases, and maintaining accuracy in high-volume environments. Experienced using AI tools (ChatGPT and Claude) for evaluation, prompt engineering, and software development. Also has hands-on experience supporting and maintaining Linux/Windows systems and building web/software solutions, automation bots, and AI-assisted educational application concepts.

Available to hire

Software Engineering graduate with Trust & Safety operations and content moderation experience reviewing over 30,000 user reports monthly across scams, hate speech, violence, fraud, terrorism, and adult content. Skilled in applying detailed policy guidelines, assessing risk, escalating high-priority cases, and maintaining accuracy in high-volume environments.

Experienced using AI tools (ChatGPT and Claude) for evaluation, prompt engineering, and software development. Also has hands-on experience supporting and maintaining Linux/Windows systems and building web/software solutions, automation bots, and AI-assisted educational application concepts.

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Language

English
Fluent
Amharic
Fluent

Work Experience

Content Moderator at Telegram Messenger
January 1, 2025 - Present
Reviewed, labeled, and evaluated high volumes of user-generated content involving scams, violence, hate speech, harassment, adult content, terrorism, and other policy violations using detailed moderation guidelines. Investigated incidents, documented findings, and escalated complex cases for resolution. Maintained operational records in a high-volume support environment, collaborating with internal teams to address platform and user issues while ensuring accuracy, confidentiality, and quality standards.
IT Manager at Yegara Investment PLC
October 1, 2022 - July 1, 2026
Maintained Linux and Windows business systems, providing technical support to employees. Managed software installation and system updates, improved operational workflows using software solutions, and maintained digital infrastructure and technical documentation.
Software Developer at Ashu Electronics Solution
February 1, 2022 - December 1, 2024
Developed and maintained software applications for business requirements across Linux and Windows. Configured and tested deployments, troubleshot issues, and collaborated with developers to improve reliability and performance. Prepared technical documentation and deployment procedures.

Education

BSc in Software Engineering at Addis Ababa Science and Technology University
January 1, 2023 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services