About Me
Global Community & User Operations Specialist with hands-on experience in building and scaling overseas user communities for smart hardware brands (Blackview & Anker).
Experienced in managing global social communities across Facebook, WhatsApp, Discord, and other platforms — driving user growth, engagement, UGC creation, and long-term community retention.
Built user operation systems from scratch, including user segmentation, Ambassador programs, KOC partnerships, incentive mechanisms, and community management workflows.
Skilled in turning user insights into actionable brand strategies through product testing, feedback analysis, and cross-functional collaboration with Marketing and Product teams.
Strong understanding of overseas user behavior and content ecosystems, enabling me to create authentic community-driven content and improve brand-user relationships.
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