I am a motivated, reliable, and customer-focused individual with experience in retail, customer service, and social media marketing. I enjoy working in fast-paced environments where I can connect with people, provide exceptional customer service, and contribute to a positive team culture. I am highly organised, confident in communicating with a wide range of people, and always willing to learn new skills. I take pride in my strong work ethic, positive attitude, and ability to adapt quickly to new challenges, and I am excited to bring my enthusiasm and dedication to a role where I can continue to grow while making a valuable contribution to the team.

Mia Pollock

I am a motivated, reliable, and customer-focused individual with experience in retail, customer service, and social media marketing. I enjoy working in fast-paced environments where I can connect with people, provide exceptional customer service, and contribute to a positive team culture. I am highly organised, confident in communicating with a wide range of people, and always willing to learn new skills. I take pride in my strong work ethic, positive attitude, and ability to adapt quickly to new challenges, and I am excited to bring my enthusiasm and dedication to a role where I can continue to grow while making a valuable contribution to the team.

Available to hire

I am a motivated, reliable, and customer-focused individual with experience in retail, customer service, and social media marketing. I enjoy working in fast-paced environments where I can connect with people, provide exceptional customer service, and contribute to a positive team culture.

I am highly organised, confident in communicating with a wide range of people, and always willing to learn new skills. I take pride in my strong work ethic, positive attitude, and ability to adapt quickly to new challenges, and I am excited to bring my enthusiasm and dedication to a role where I can continue to grow while making a valuable contribution to the team.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Retail & Administration Assistant
January 1, 2025 - Present
Delivered professional customer service in-store. Maintained Shopify product uploads and inventory. Responded to customer enquiries. Created social media content and promotional campaigns. Assisted with Facebook and Instagram advertising. Maintained visual merchandising standards and supported general administration tasks.
Store assistant / model assistant roles (listed experience) at Au Pair
January 1, 2023 - December 31, 2023
Organised daily schedules and routines. Developed strong communication and problem-solving skills. Adapted quickly to a new environment and demonstrated responsibility and independence. Managed schedules and deadlines.
Owner and operator at MP Beauty
January 1, 2023 - Present
Provide professional makeup services for weddings, formals, special events, photoshoots, and special occasions. Consult with clients to create personalised makeup looks tailored to their style, skin type, and event. Manage all aspects of the business including client bookings, customer service, marketing, social media, and appointment scheduling. Maintain high standards of hygiene, sanitation, and professionalism in all makeup applications. Build strong client relationships through excellent communication and attention to detail.
Professional model
January 1, 2018 - Present
Worked with national brands on campaigns and developed confidence and professional communication skills. Managed schedules and deadlines.

Education

Professional Makeup Course at Academy of Hair & Makeup (The Fit Collection)
January 1, 2023 - December 31, 2023

Qualifications

Cert IV Community Services
January 1, 2022 - December 31, 2022
Retail & Administration Assistant (course/program)
January 1, 2025 - December 31, 2025

Industry Experience

Retail, Media & Entertainment, Consumer Goods