MP

Mia Pollock

Available to hire

I am a motivated, reliable, and customer-focused individual with experience in retail, customer service, and social media marketing.

About

I am a motivated, reliable, and customer-focused individual with experience in retail, customer service, and social media marketing. I enjoy working in fast-paced environments where I can connect with people, provide exceptional customer service, and contribute to a positive team culture.

I am highly organised, confident in communicating with a wide range of people, and always willing to learn new skills. I take pride in my strong work ethic, positive attitude, and ability to adapt quickly to new challenges, and I am excited to bring my enthusiasm and dedication to a role where I can continue to grow while making a valuable contribution to the team.

  • 8 years' experience
  • Joined July 2026

Industry experience

  • Retail
  • Media & Entertainment
  • Consumer Goods

Work experience· 4 roles

Retail & Administration AssistantJan 2025 – Present · 1 yr 11 mos

Delivered professional customer service in-store. Maintained Shopify product uploads and inventory. Responded to customer enquiries. Created social media content and promotional campaigns. Assisted with Facebook and Instagram advertising. Maintained visual merchandising standards and supported general administration tasks.

Store assistant / model assistant roles (listed experience) · Au PairJan 2023 – Dec 2023 · 1 yr

Organised daily schedules and routines. Developed strong communication and problem-solving skills. Adapted quickly to a new environment and demonstrated responsibility and independence. Managed schedules and deadlines.

Owner and operator · MP BeautyJan 2023 – Present · 3 yrs 11 mos

Provide professional makeup services for weddings, formals, special events, photoshoots, and special occasions. Consult with clients to create personalised makeup looks tailored to their style, skin type, and event. Manage all aspects of the business including client bookings, customer service, marketing, social media, and appointment scheduling. Maintain high standards of hygiene, sanitation, and professionalism in all makeup applications. Build strong client relationships through excellent communication and attention to detail.

Professional modelJan 2018 – Present · 8 yrs 11 mos

Education

Professional Makeup Course · Academy of Hair & Makeup (The Fit Collection)2023

Certifications and awards

Cert IV Community Services2022
Retail & Administration Assistant (course/program)2025

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