Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Customer-focused professional with a strong retail sales background and a proven ability to resolve customer issues calmly and effectively. Known for maintaining high customer satisfaction and handling high-volume inquiries with patience and tact. Experienced in education leadership and instruction, including managing academic programs, mentoring teachers, and preparing lesson plans. Comfortable working with complex software and interactive media tools, supporting both classroom and content creation needs.…Customer-focused professional with a strong retail sales background and a proven ability to resolve customer issues calmly and effectively. Known for maintaining high customer satisfaction and handling high-volume inquiries with patience and tact. Experienced in education leadership and instruction, including managing academic programs, mentoring teachers, and preparing lesson plans. Comfortable working with complex software and interactive media tools, supporting both classroom and content creation needs.

Mohammad Hossein Shafie

Presenter, Voiceover Artist, Video Editor, +1





Customer-focused professional with a strong retail sales background and a proven ability to resolve customer issues calmly and effectively. Known for maintaining high customer satisfaction and handling high-volume inquiries with patience and tact. Experienced in education leadership and instruction, including managing academic programs, mentoring teachers, and preparing lesson plans. Comfortable working with complex software and interactive media tools, supporting both classroom and content creation needs.…Customer-focused professional with a strong retail sales background and a proven ability to resolve customer issues calmly and effectively. Known for maintaining high customer satisfaction and handling high-volume inquiries with patience and tact. Experienced in education leadership and instruction, including managing academic programs, mentoring teachers, and preparing lesson plans. Comfortable working with complex software and interactive media tools, supporting both classroom and content creation needs.

Available to hire

Customer-focused professional with a strong retail sales background and a proven ability to resolve customer issues calmly and effectively. Known for maintaining high customer satisfaction and handling high-volume inquiries with patience and tact.

Experienced in education leadership and instruction, including managing academic programs, mentoring teachers, and preparing lesson plans. Comfortable working with complex software and interactive media tools, supporting both classroom and content creation needs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Advanced

German

Intermediate

Pashto, Pushto

Intermediate

Work Experience

EFL (English as a Foreign Language) Instructor at MELI

January 1, 2024 - January 1, 2025

Taught B1–C1 English classes, delivered structured lessons, and supported student progress through planned instruction and classroom management. Adapted teaching methods to student levels and learning needs.

Salesman at Marketing & Distribution of cleaning and personal care products

January 1, 2024 - Present

Responsible for selling and promoting cleaning and personal care products, supporting marketing/distribution activities, and assisting customers with product selection. Ensures customer needs are understood quickly and handled professionally, while maintaining service quality in a sales environment.

Dean at Dana English Academy

January 1, 2021 - January 1, 2025

Managed classes, students, and teachers; mentored instructors in teaching methodology; supported classroom management and assisted teachers during sessions. Coordinated academic planning by preparing lesson plans with instructors and helping tutors create curricula for their classes. Consulted with parents to encourage and support students’ learning.