I’m a product and UX/ Human-Centred Design researcher who turns user and stakeholder needs into clear, accessible digital products and service experiences. I work across user research, journey mapping, user flows, wireframing, prototyping, usability testing, and visual storytelling to move from insight to practical solutions. My recent work focuses on AI-assisted healthcare communication, ageing and cognitive-support technologies, and ethical, human-centred interaction design. I enjoy collaborating across disciplines and iterating with real users to ensure experiences are usable, trustworthy, and grounded in care routines.

CHEN XINGYU

I’m a product and UX/ Human-Centred Design researcher who turns user and stakeholder needs into clear, accessible digital products and service experiences. I work across user research, journey mapping, user flows, wireframing, prototyping, usability testing, and visual storytelling to move from insight to practical solutions. My recent work focuses on AI-assisted healthcare communication, ageing and cognitive-support technologies, and ethical, human-centred interaction design. I enjoy collaborating across disciplines and iterating with real users to ensure experiences are usable, trustworthy, and grounded in care routines.

Available to hire

I’m a product and UX/ Human-Centred Design researcher who turns user and stakeholder needs into clear, accessible digital products and service experiences. I work across user research, journey mapping, user flows, wireframing, prototyping, usability testing, and visual storytelling to move from insight to practical solutions.

My recent work focuses on AI-assisted healthcare communication, ageing and cognitive-support technologies, and ethical, human-centred interaction design. I enjoy collaborating across disciplines and iterating with real users to ensure experiences are usable, trustworthy, and grounded in care routines.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Japanese
Intermediate

Work Experience

Human Factors & Ergonomics (Internship) at SingHealth (SGH), Office of Human Factors & Ergonomics
June 1, 2026 - September 30, 2026
Supported healthcare human factors and design evaluation activities, including observation planning, interview documentation, and user-needs synthesis. Translated patient and staff feedback into practical design requirements for healthcare product, service, and communication improvement. Built sensitivity to how clinical routines, communication constraints, and stakeholder responsibilities shape care technologies in real settings.
Human Factors & Ergonomics Intern at SingHealth (SGH), Office of Human Factors & Ergonomics
June 1, 2026 - September 30, 2026
Supported healthcare human factors and design evaluation activities, including observation planning, interview documentation, and user-needs synthesis. Translated patient and staff feedback into practical design requirements for healthcare product, service, and communication improvement. Developed sensitivity to how clinical routines, communication constraints, and stakeholder responsibilities shape care technologies in real settings.
Operations Coordinator at Guang'an Sports Association
September 1, 2024 - June 30, 2025
Organised and coordinated public events and activities, supporting schedules, communication and on-site execution. Handled administrative documentation and supported external partnerships and artistic promotion work.
Operations Coordinator / Organizer at Guang'an Sports Association
September 1, 2024 - June 1, 2025
Organised and coordinated public events and activities, supporting schedules, communication and on-site execution. Handled administrative documentation and supported external partnerships and artistic promotion work.
Operations (Coordinator/Organizer) at Guang'an Sports Association
September 1, 2024 - June 30, 2025
Organised and coordinated public events and activities, supporting schedules, communication and on-site execution. Handled administrative documentation and supported external partnerships and artistic promotion work.
Operations / Event Coordinator at Guang'an Sports Association
September 1, 2024 - June 30, 2025
Organised and coordinated public events and activities, supporting schedules, communication, and on-site execution. Handled administrative documentation and supported external partnerships and artistic promotion work.
Teaching Assistant at Sichuan Conservatory of Music, International Academy of Arts
September 1, 2020 - September 30, 2024
Assisted professors with teaching, project supervision, student design development, and design research preparation. Taught 2D/3D modelling, rendering, and prototyping skills, supporting graduation exhibitions and competition projects. Managed website updates and publicity-board design, including banners, display layouts, and visual materials.
Animation Designer / Visual Designer (Freelance/Outsourced)
January 1, 2019 - Present
Created corporate branding, product visualisation, and communication materials for technology and media clients. Contributed to 2D animation outsourcing projects for games and digital media, developing workflow awareness in creative technology production. Delivered Live2D rigging and motion-design work for Bilibili and other media platforms.
Animation Designer / Visual Designer (Freelance)
January 1, 2019 - Present
Created corporate branding, product visualisation, and communication materials for technology and media clients. Contributed to 2D animation outsourcing projects for games and digital media, developing workflow awareness in creative technology production. Delivered Live2D rigging and motion-design work for Bilibili and other media platforms.
Designer at Sichuan Construction Group Co., Ltd
January 1, 2019 - February 29, 2020
Contributed to healthcare-related interior, exhibition, and service-environment design projects. Supported visual concept development, user-facing presentation layouts, scheme design, and spatial communication materials.

Education

Master's Degree in Human-Centred Design at Singapore University of Technology and Design
January 1, 2024 - December 31, 2026
Bachelor's Degree in Product Design at Dalian Jiaotong University
January 1, 2015 - December 31, 2019
Master's Degree in Human-Centred Design at Singapore University of Technology and Design
January 1, 2026 - December 31, 2026
Bachelor's Degree in Product Design at Dalian Jiaotong University
January 1, 2015 - January 1, 2019
Master's degree in Human-Centred Design at Singapore University of Technology and Design (SUTD)
January 11, 2030 - January 1, 2026
Bachelor's degree in Product Design at Dalian Jiaotong University
January 1, 2015 - January 1, 2019
Master's Degree in Human-Centred Design at Singapore University of Technology and Design
January 11, 2030 - January 1, 2026
Bachelor's Degree in Product Design at Dalian Jiaotong University
January 1, 2015 - December 31, 2019
Master's Degree in Human-Centred Design at Singapore University of Technology and Design
January 11, 2030 - January 1, 2026
Bachelor's Degree in Product Design at Dalian Jiaotong University
January 1, 2015 - January 1, 2019

Qualifications

Google UX Design Certificate
January 1, 2023 - July 22, 2026
Google AI Essentials Certificate
January 1, 2023 - July 22, 2026
IBM Python for Data Science, AI & Development
January 1, 2023 - July 22, 2026
National Geographic Certified Photographer
January 1, 2023 - July 22, 2026
Google UX Design Certificate
January 11, 2030 - July 22, 2026
Google AI Essentials Certificate
January 11, 2030 - July 22, 2026
IBM Python for Data Science, AI & Development
January 11, 2030 - July 22, 2026
National Geographic Certified Photographer
January 11, 2030 - July 22, 2026
Member, American Psychological Association (APA)
January 11, 2030 - July 22, 2026
Google UX Design Certificate
January 11, 2030 - August 24, 2026
Google AI Essentials Certificate
January 11, 2030 - August 24, 2026
IBM Python for Data Science, AI & Development
January 11, 2030 - August 24, 2026
National Geographic Certified Photographer
January 11, 2030 - August 24, 2026
Member, American Psychological Association (APA)
January 11, 2030 - August 24, 2026
Google UX Design Certificate
January 11, 2030 - August 26, 2026
Google AI Essentials Certificate
January 11, 2030 - August 26, 2026
IBM Python for Data Science, AI & Development
January 11, 2030 - August 26, 2026
National Geographic Certified Photographer
January 11, 2030 - August 26, 2026
Member, American Psychological Association (APA)
January 11, 2030 - August 26, 2026
Google UX Design Certificate
January 11, 2030 - August 26, 2026
Google AI Essentials Certificate
January 11, 2030 - August 26, 2026
IBM Python for Data Science, AI & Development
January 11, 2030 - August 26, 2026
National Geographic Certified Photographer
January 11, 2030 - August 26, 2026

Industry Experience

Healthcare, Education, Media & Entertainment, Non-Profit Organization, Software & Internet, Professional Services, Other