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Creative, detail-oriented and digitally savvy professional with experience in social media-focused content creation, customer engagement, and running a small online jewellery business. Passionate about branding, storytelling, and creating visually appealing experiences that connect with online audiences. Hands-on and adaptable across fast-paced environments, with strong communication skills and an eye for aesthetics. Brings a strong work ethic, organisational ability, and practical software skills (including Canva, CapCut, Filmora and Adobe Creative Suite) to marketing or social media roles.…Creative, detail-oriented and digitally savvy professional with experience in social media-focused content creation, customer engagement, and running a small online jewellery business. Passionate about branding, storytelling, and creating visually appealing experiences that connect with online audiences. Hands-on and adaptable across fast-paced environments, with strong communication skills and an eye for aesthetics. Brings a strong work ethic, organisational ability, and practical software skills (including Canva, CapCut, Filmora and Adobe Creative Suite) to marketing or social media roles.

Jennifer Lai

Content Producer, Social Media Manager, Content Creator, +1

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Creative, detail-oriented and digitally savvy professional with experience in social media-focused content creation, customer engagement, and running a small online jewellery business. Passionate about branding, storytelling, and creating visually appealing experiences that connect with online audiences. Hands-on and adaptable across fast-paced environments, with strong communication skills and an eye for aesthetics. Brings a strong work ethic, organisational ability, and practical software skills (including Canva, CapCut, Filmora and Adobe Creative Suite) to marketing or social media roles.…Creative, detail-oriented and digitally savvy professional with experience in social media-focused content creation, customer engagement, and running a small online jewellery business. Passionate about branding, storytelling, and creating visually appealing experiences that connect with online audiences. Hands-on and adaptable across fast-paced environments, with strong communication skills and an eye for aesthetics. Brings a strong work ethic, organisational ability, and practical software skills (including Canva, CapCut, Filmora and Adobe Creative Suite) to marketing or social media roles.

Available to hire

Creative, detail-oriented and digitally savvy professional with experience in social media-focused content creation, customer engagement, and running a small online jewellery business. Passionate about branding, storytelling, and creating visually appealing experiences that connect with online audiences.

Hands-on and adaptable across fast-paced environments, with strong communication skills and an eye for aesthetics. Brings a strong work ethic, organisational ability, and practical software skills (including Canva, CapCut, Filmora and Adobe Creative Suite) to marketing or social media roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Job Centre Admin (Job Boards) at Hessle Job Centre

December 1, 2025 - Present

Created and managed job boards admin tasks, supporting day-to-day administrative processes within the Job Centre environment. Helped organise job-related information for visibility and accessibility.

Cleaning and Stock Assistant at Dove House Charity Shop

December 1, 2025 - Present

Kept the floor layout and store presentation clean and organised. Managed and maintained stock standards, including pricing and labelling of new items. Focused on maintaining order, accuracy in stock preparation, and a welcoming environment for customers.

Owner & Jewellery Designer (Self-Employed) at Self-Employed (Etsy & Private Commissions)

September 1, 2022 - January 31, 2025

Designed and handcrafted original jewellery pieces (e.g., earrings and bracelets) using a variety of materials and techniques. Independently managed all aspects of an Etsy shop including product listings, photography, pricing, and responding to customer enquiries. Ensured reliable delivery and high customer satisfaction. Handled inventory management, packaging, budgeting, and order fulfilment while working independently.

Digital Media Editor (College Project) at College Project

September 1, 2020 - July 1, 2022

Produced and edited a short radio show, demonstrating storytelling skills and creativity. Collaborated with peers to meet deadlines and engage the audience, strengthening narrative communication and editorial practice.

Customer Service at Zen Restaurant

September 1, 2020 - December 31, 2023

Served 50+ customers per shift in a fast-paced environment, ensuring positive customer experiences. Took orders, handled enquiries, and resolved customer issues efficiently. Assisted with stock management and maintained hygiene standards. Collaborated with a team of 6 to ensure smooth daily operations.