Mahshad Kalantari

Provided customer service, handled transactions, assisted customer inquiries, supported store operations with price changes and labeling, ensured accurate and attractive product displays, and assisted with hiring while reinforcing procedures and service standards.

In-person work in Vancouver, BC. Provides friendly and efficient customer service, handles transactions, and assists with inquiries. Supports store operations by updating prices, labeling products, and ensuring accurate and attractive displays. Assists with hiring new staff and reinforces service procedures and standards.

Designed documentation and promotional materials for digital currency projects. Produced up-to-date marketing content for social media channels and websites while ensuring copyright compliance. Created large volumes of web and social assets, including 257 banners, 20 marketing posters, 82 quote banners, and 12 podcast covers. Developed 7 litepapers/whitepapers plus 4 promotional teasers; reported campaign results included a 14% sales increase. Worked with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere) and coordinated remote tasks using ClickUp and Google Drive.