I build technology that helps people and solve problems that matter. With 13+ years of experience across operations, business systems, software development, and AI-assisted solutions, I turn complex challenges into practical, human-centered outcomes. I design and develop custom software and AI-powered solutions, including a tailored AI chatbot for a private client. I also build digital growth strategies for multiple businesses—driving strong social media engagement results—and collaborate directly with clients to deliver customized solutions while maintaining high satisfaction.

Jessica Brewer

I build technology that helps people and solve problems that matter. With 13+ years of experience across operations, business systems, software development, and AI-assisted solutions, I turn complex challenges into practical, human-centered outcomes. I design and develop custom software and AI-powered solutions, including a tailored AI chatbot for a private client. I also build digital growth strategies for multiple businesses—driving strong social media engagement results—and collaborate directly with clients to deliver customized solutions while maintaining high satisfaction.

Available to hire

I build technology that helps people and solve problems that matter. With 13+ years of experience across operations, business systems, software development, and AI-assisted solutions, I turn complex challenges into practical, human-centered outcomes.

I design and develop custom software and AI-powered solutions, including a tailored AI chatbot for a private client. I also build digital growth strategies for multiple businesses—driving strong social media engagement results—and collaborate directly with clients to deliver customized solutions while maintaining high satisfaction.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
German
Advanced

Work Experience

Freelance Software Developer / AI Consultant
September 1, 2022 - Present
Design and develop custom software and AI-powered solutions; create AI-assisted chatbots and conversational experiences; tailor digital assets to client objectives; support strategy and implementation for automation and engagement improvements.
Graphic Designer (Promoted)
July 1, 2020 - January 1, 2022
Promoted into marketing design responsibilities: designed 8–10 marketing assets weekly including digital advertisements, billboards, business cards, flyers, and promotional materials. Created consistent branding and marketing content across print and digital platforms to support customer acquisition and business growth, and applied current design trends to maintain a modern and cohesive brand identity.
Office Administrator / Assistant roles (multiple promotions mentioned) at Huff Management Company, Inc.
July 1, 2020 - September 1, 2021
Supported administrative operations for corporate offices and residential properties across multiple states. Designed and managed print and digital advertising campaigns while coordinating marketing billing and vendor communications. Built and maintained spreadsheets, reporting systems, and operational documentation to improve organizational efficiency. Managed payment tracking, calendar coordination, and high-volume email communications. Coordinated tenant communications, processed work orders, and ensured timely issue resolution. Maintained compliance records, budgets, insurance documentation, and operational files to support accurate reporting and regulatory requirements.
Office Administrator at Huff Management Company, Inc.
July 1, 2020 - September 30, 2021
Supported administrative operations for 2 corporate offices and 155 residential properties across multiple states. Designed and managed print/digital advertising campaigns; coordinated marketing billing and vendor communications. Built and maintained spreadsheets, reporting systems, and operational documentation. Managed payment tracking, scheduling, calendar coordination, and high-volume email communications. Coordinated tenant communications, processed work orders, ensured timely issue resolution, and maintained compliance records, budgets, insurance documentation, and operational files.
Graphic Designer (Promoted to Regional Manager)
July 1, 2020 - January 31, 2022
Designed 8–10 marketing assets weekly including digital ads, billboards, business cards, flyers, and promotional materials. Created consistent brand content across print and digital platforms and applied current design trends to maintain a modern, cohesive brand identity.
Regional Manager (Promoted)
February 1, 2019 - July 1, 2020
Led daily operations across five retail locations including staffing, scheduling, inventory management, and operational consistency. Managed payroll and accounts receivable while maintaining accurate financial records and reporting. Coached and developed team members; partnered with HR and leadership to improve internal processes and operational efficiency.
Regional Operations Manager / Creative Services
July 1, 2018 - January 1, 2022
Led regional operations across multiple retail locations, managing staffing, scheduling, inventory, payroll, and accounts receivable while maintaining accurate financial records and reporting. Coached and developed team members through hiring, onboarding, scheduling, and performance support. Partnered with HR and leadership to improve internal processes and operational efficiency, supported opening new retail locations, served as primary point of contact for customer escalations and community engagement, and resolved complex issues while strengthening client relationships.
Fully Remote | Regional Operations Manager / Creative Services at CBD Store (BDS region operations)
July 1, 2018 - January 1, 2022
Led regional operations across multiple retail locations, owning daily execution for scheduling, staffing, inventory management, and operational consistency. Managed payroll and accounts receivable while maintaining accurate financial records and reporting. Coached and developed team members through hiring, onboarding, scheduling, and performance support. Partnered with HR and leadership to improve internal processes and operational efficiency. Served as primary point of contact for customer escalations and community engagement, resolving complex issues while maintaining strong relationships.
Regional Operations Manager / Creative Services at CBD store (brand name not specified)
July 1, 2018 - January 31, 2022
Directed fully-remote regional operations, managing team coordination and creative services to support store operations and business execution. Focused on operational consistency and continuous improvement while supporting growth initiatives.
Office Administrator / Office Operations (multiple roles mentioned) at Ala bama company contact not fully specified
January 1, 2018 - September 30, 2021
Provided office and administrative support including scheduling systems, day-to-day technical support for office software/technology, handling communications, maintaining operational documentation, and supporting organizational efficiency and compliance.
Office Administrator (DOT/OHSA compliance) at Brown Trucking Company
June 1, 2015 - July 1, 2018
Managed daily office operations including payroll, logistics coordination, and administrative processes in a fast-paced transportation environment. Oversaw DOT and OSHA compliance documentation to ensure adherence to federal safety and regulatory standards. Built and maintained strong relationships with customers, drivers, and internal teams through responsive solutions. Coordinated operational workflows, scheduling, and administrative functions. Supported leadership with reporting, compliance tracking, and process improvements.
Billing Specialist I & II (Promoted through multiple levels) at Brown Trucking Company
June 1, 2015 - July 1, 2018
Processed weekly payroll for approximately 110 employees; ensured accuracy and timely distribution. Managed invoicing and billing records, audits, and financial documentation while maintaining data integrity. Coordinated accounts payable approvals and supported financial operations; monitored freight deliveries and maintained transportation billing systems for daily logistics operations.
Office Administrator at Brown Trucking Company
June 1, 2015 - July 1, 2018
Managed daily office operations including payroll, logistics coordination, and administrative processes in a fast-paced transportation environment. Ensured DOT and OSHA compliance documentation and maintained strong relationships with customers, drivers, and internal teams.

Education

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Qualifications

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Industry Experience

Software & Internet, Retail, Professional Services, Computers & Electronics, Media & Entertainment, Transportation & Logistics