Marketing and communications student with experience supporting clients and customers in fast-paced environments. Fluent in English and French, with strong administrative, scheduling, and customer relations skills, plus hands-on support for promotional and social media initiatives. Skilled in coordinating high-volume requests, maintaining professionalism and confidentiality, and collaborating with teams to solve problems and improve customer experiences. Comfortable creating branded content and supporting marketing projects using tools like Canva, Adobe Creative Suite, and common collaboration platforms.

Marketing and communications student with experience supporting clients and customers in fast-paced environments. Fluent in English and French, with strong administrative, scheduling, and customer relations skills, plus hands-on support for promotional and social media initiatives. Skilled in coordinating high-volume requests, maintaining professionalism and confidentiality, and collaborating with teams to solve problems and improve customer experiences. Comfortable creating branded content and supporting marketing projects using tools like Canva, Adobe Creative Suite, and common collaboration platforms.

Available to hire

Marketing and communications student with experience supporting clients and customers in fast-paced environments. Fluent in English and French, with strong administrative, scheduling, and customer relations skills, plus hands-on support for promotional and social media initiatives.

Skilled in coordinating high-volume requests, maintaining professionalism and confidentiality, and collaborating with teams to solve problems and improve customer experiences. Comfortable creating branded content and supporting marketing projects using tools like Canva, Adobe Creative Suite, and common collaboration platforms.

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Language

English
Fluent
French
Advanced

Work Experience

Client Support Worker & Service Associate at Sorrento Retirement Residence
February 1, 2026 - Present
Supported residents with daily routines while maintaining compassionate, professional service in a fast-paced environment. Coordinated resident support needs by communicating effectively with residents, families, and staff, ensuring quality and responsiveness. Managed multiple requests and priorities with strong organization, attention to detail, and time management. Maintained professionalism and confidentiality while supporting day-to-day operations and community needs. Also provided support for social media management, branding, marketing projects, and promotional activities, contributing to engagement and visibility within the community.
Front of House Customer Experience Associate at La Bomba Taco
July 1, 2025 - December 31, 2025
Coordinated high-volume guest interactions including reservations and waitlist management while maintaining smooth operational flow. Handled customer concerns professionally and efficiently to protect customer satisfaction. Communicated with team members to support daily operations and ensure accurate service. Balanced multiple responsibilities simultaneously while maintaining organization and professionalism during peak hours.
Rental Adviser & Marketing Assistant at Rent Bolt
October 1, 2023 - December 31, 2023
Conducted and communicated property tours professionally to prospective clients regarding rental opportunities. Supported scheduling, customer communication, and leasing coordination. Created and managed promotional advertisements to support lead generation and client engagement. Maintained organized client interactions and supported operational tasks in a fast-paced environment.
Client Support Worker & Service Associate at Sorrento Retirement Residence
July 1, 2022 - January 31, 2023
Supported residents with daily routines while maintaining compassionate, professional service in a fast-paced environment. Coordinated resident support needs by communicating effectively with residents, families, and staff, ensuring quality and responsiveness. Managed multiple requests and priorities with strong organization, attention to detail, and time management. Maintained professionalism and confidentiality while supporting day-to-day operations and community needs. Also provided support for social media management, branding, marketing projects, and promotional activities, contributing to engagement and visibility within the community.
Social Media Coordinator & Marketing Support (Freelance Remote) at Freelance
November 1, 2020 - Present
Coordinated client communications, scheduling, branding support, and administrative tasks for clients and small businesses. Managed workflows and maintained professional client relationships. Developed promotional content and supported online engagement initiatives. Assisted with day-to-day operational and communication needs while managing multiple priorities remotely.

Education

Diploma in Marketing & Communications at Humber College
January 1, 2025 - January 1, 2027
Business Studies coursework at Concordia University (John Molson School of Business)
January 1, 2024 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Retail, Media & Entertainment