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Client-focused professional with 8+ years’ experience in relationship management and cross-team coordination across B2B and B2C environments. Skilled at managing multiple accounts simultaneously, resolving issues proactively, and keeping projects on track through organised and accurate delivery. Currently completing an MSc in International Strategic Marketing at the University of Glasgow, bringing a reliable, relationship-driven approach to client partnerships, reporting, and day-to-day account support.…Client-focused professional with 8+ years’ experience in relationship management and cross-team coordination across B2B and B2C environments. Skilled at managing multiple accounts simultaneously, resolving issues proactively, and keeping projects on track through organised and accurate delivery. Currently completing an MSc in International Strategic Marketing at the University of Glasgow, bringing a reliable, relationship-driven approach to client partnerships, reporting, and day-to-day account support.

Rashmita Agarwal

Project Manager, Marketing Strategist, Brand Strategist, +3

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Client-focused professional with 8+ years’ experience in relationship management and cross-team coordination across B2B and B2C environments. Skilled at managing multiple accounts simultaneously, resolving issues proactively, and keeping projects on track through organised and accurate delivery. Currently completing an MSc in International Strategic Marketing at the University of Glasgow, bringing a reliable, relationship-driven approach to client partnerships, reporting, and day-to-day account support.…Client-focused professional with 8+ years’ experience in relationship management and cross-team coordination across B2B and B2C environments. Skilled at managing multiple accounts simultaneously, resolving issues proactively, and keeping projects on track through organised and accurate delivery. Currently completing an MSc in International Strategic Marketing at the University of Glasgow, bringing a reliable, relationship-driven approach to client partnerships, reporting, and day-to-day account support.

Available to hire

Client-focused professional with 8+ years’ experience in relationship management and cross-team coordination across B2B and B2C environments. Skilled at managing multiple accounts simultaneously, resolving issues proactively, and keeping projects on track through organised and accurate delivery.

Currently completing an MSc in International Strategic Marketing at the University of Glasgow, bringing a reliable, relationship-driven approach to client partnerships, reporting, and day-to-day account support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Hindi

Fluent

Work Experience

Business Associate at Embassy Marble & Cement Co.

November 1, 2018 - August 1, 2025

Provided day-to-day administrative support for client accounts, including correspondence, invoicing, and payment tracking. Maintained accurate records and filing systems to support order fulfilment and client account management. Acted as the first point of contact for client queries by phone and email, ensuring professional and responsive service. Scheduled and coordinated meetings, deliveries, and appointments across sales, invoicing, and project teams.

Assistant Manager - Client Strategist at RepIndia

March 1, 2018 - October 1, 2018

Prepared and formatted detailed performance reports and client correspondence for high-profile clients (including Flipkart Ads, The Children’s Place, and USPA). Coordinated schedules and deliverables across internal teams and multiple client accounts simultaneously to ensure deadlines were met. Maintained organised campaign records and documentation to support accurate, timely reporting.

Associate - Client Success at Zomato Media Pvt. Ltd.

May 1, 2015 - August 1, 2017

Managed day-to-day correspondence and enquiries for a portfolio of restaurant partners by phone and email. Maintained operational dashboards and records, and supported invoicing and account administration. Provided front-line support during onboarding and troubleshooting, coordinating with sales and operations teams to resolve issues.