Rashmita Agarwal

Provided day-to-day administrative support for client accounts, including correspondence, invoicing, and payment tracking. Maintained accurate records and filing systems to support order fulfilment and client account management. Acted as the first point of contact for client queries by phone and email, ensuring professional and responsive service. Scheduled and coordinated meetings, deliveries, and appointments across sales, invoicing, and project teams.

Prepared and formatted detailed performance reports and client correspondence for high-profile clients (including Flipkart Ads, The Children’s Place, and USPA). Coordinated schedules and deliverables across internal teams and multiple client accounts simultaneously to ensure deadlines were met. Maintained organised campaign records and documentation to support accurate, timely reporting.

Managed day-to-day correspondence and enquiries for a portfolio of restaurant partners by phone and email. Maintained operational dashboards and records, and supported invoicing and account administration. Provided front-line support during onboarding and troubleshooting, coordinating with sales and operations teams to resolve issues.