KJ

Kuan Jia

Available to hire

I have spent eight years at Louis Vuitton Perth delivering luxury, memorable customer experiences through strong communication, interpersonal skills, and consistently high professionalism.

About

I have spent eight years at Louis Vuitton Perth delivering luxury, memorable customer experiences through strong communication, interpersonal skills, and consistently high professionalism. My work has strengthened my ability to stay composed under pressure, manage client expectations, and build trust with clients from diverse backgrounds.

I previously served as a Client Advisor managing the repair category and resolving client complaints with empathy and product knowledge. For the past several years I have specialized in personalization and artisan painting—creating bespoke artwork, collaborating closely with clients and internal teams on delivery logistics, and contributing to exclusive client events through curated brand storytelling.

  • 14 years' experience
  • Joined July 2026

Languages

  • ChineseFluent
  • EnglishAdvanced

Industry experience

  • Retail
  • Media & Entertainment
  • Travel & Hospitality
  • Education

More experts in Perth, Australia

Work experience· 8 roles

Personalisation Expert & Artisan Painter · Louis Vuitton PerthNov 2019 – Present · 7 yrs 1 mo

Created bespoke hand-painted artwork on hard-sided pieces and trunks. Coordinated with client advisors and logistics teams to arrange delivery, with exceptional attention to detail and continuous improvement of painting skills. Participated in private client events by welcoming guests, guiding tours of curated pieces, and sharing brand history and product facts.

Client Advisor · Louis Vuitton PerthJan 2018 – Nov 2019 · 1 yr 11 mos

Provided personalised luxury customer service, assisted clients with product enquiries, managed repair category activities in-store, coordinated repair processes, and resolved complaints using comprehensive product knowledge, patience, and empathy.

Waiting staff · Louis Vuitton PerthOct 2016 – Dec 2017 · 1 yr 3 mos

Support service during retail events and client occasions, contributing to a welcoming and polished experience for guests. Collaborate with event/service teams to ensure smooth operations and timely guest support in fast-paced luxury environments.

Sales assistant and contributing artist · Dainty DowagerOct 2016 – Dec 2017 · 1 yr 3 mos
Waiting staffSep 2016 – Present · 10 yrs 3 mos
Bartender · The Salon Studio Pop-upDec 2012 – Oct 2016 · 3 yrs 11 mos
Freelance fashion illustrator · FreelanceJan 2012 – Dec 2017 · 6 yrs
Freelance fashion illustratorJan 2012 – Dec 2017 · 6 yrs

Education

BA degree in Photography and Illustration Design · Curtin University2012 – 2014
Undergraduate study in Visual Communication · Jiangnan University2009 – 2011
BA degree in Photography and Illustration Design · Curtin University2012 – 2014
Undergraduate study in Visual Communication · Jiangnan University2009 – 2011

Hire Kuan Jia today

Post a job and invite Kuan, or contact them directly. No hidden commission.

Post a job