Online Marketing Specialist with experience managing social media and running Instagram/Facebook paid advertising, using analytics tools to optimize campaigns and report results. Produces engaging multimedia content aligned to brand aesthetics and messaging. Previously held finance and office management roles across banking and recruitment/medical practice settings, handling liquidity, accounts, payroll processing, reporting, and team documentation—combining strong analytical skills with customer-facing communication and operational responsibility.

NNH Branka Fatur Kusturica

Online Marketing Specialist with experience managing social media and running Instagram/Facebook paid advertising, using analytics tools to optimize campaigns and report results. Produces engaging multimedia content aligned to brand aesthetics and messaging. Previously held finance and office management roles across banking and recruitment/medical practice settings, handling liquidity, accounts, payroll processing, reporting, and team documentation—combining strong analytical skills with customer-facing communication and operational responsibility.

Available to hire

Online Marketing Specialist with experience managing social media and running Instagram/Facebook paid advertising, using analytics tools to optimize campaigns and report results. Produces engaging multimedia content aligned to brand aesthetics and messaging.

Previously held finance and office management roles across banking and recruitment/medical practice settings, handling liquidity, accounts, payroll processing, reporting, and team documentation—combining strong analytical skills with customer-facing communication and operational responsibility.

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Language

Bosnian
Fluent
Croatian
Fluent
Serbian
Fluent
English
Fluent
German
Advanced
French
Beginner

Work Experience

Online Marketing Specialist
September 1, 2022 - Present
Managing a personal Instagram account (13k+ followers). Collaborating with multiple brands to deliver marketing campaigns. Setting up and optimizing paid ad campaigns on Instagram and Facebook to achieve measurable outcomes. Creating visually appealing multimedia content aligned with brand aesthetics and messaging. Using Instagram Insights and Facebook Analytics for performance tracking and reporting.
Finance and Office Manager at Medical Practice
September 1, 2010 - January 1, 2018
Finance and office management in a medical practice. Monitored banking accounts and client accounts, processed supplier payments, and maintained finance management processes. Managed staff documentation and handled payroll processing and staff database maintenance. Supported invoice data entry and administrative finance operations.
Finance Manager at Posao.ba (Recruitment agency, part of DMGT)
November 1, 2008 - August 31, 2010
Responsible for finance reporting and operational control. Produced finance reports including KPIs, balance sheet reporting (US GAAP), income/cost/profit reporting, and cash flow reporting. Tracked receivables and payables and performed account reconciliation. Led and supervised the team, managed project costs reporting, provided daily liquidity reporting, and delivered monthly presentations to the CEO.
Card Issuing Officer (Retail, Operations) at Raiffeisen Bank DD - Card Department
April 1, 2003 - November 1, 2008
Handled credit card issuing and supported customers through issuance processes and problem solving. Prepared report writing and supported project management, including work related to Basel II. Conducted credit evaluation, delivered seminars and training on credit card software usage, and worked on systems such as internet banking and e-mail statements. Managed clients’ accounts and produced weekly/monthly budget reports, contributed to working procedure development, and supervised a team for project execution.
Cash-Book and Journal Entry Clerk at Audio Video Consulting doo
December 1, 2001 - April 1, 2003
Supported back-office operations including business correspondence, cash-book maintenance, and journal entries. Monitored payments to foreign and domestic suppliers and coordinated day-to-day work with company banks for banking transactions and reports. Organized travel arrangements and meetings.

Education

Bachelor of Business Administration (Marketing) at University of Sarajevo, School of Economics and Business
January 1, 2006 - January 1, 2010
V Gymnasium (secondary education) at V Gymnasium, Sarajevo
January 1, 1995 - January 1, 1999
Advanced English Language Course Certificate (C.2) at University of Sarajevo, School of Economics and Business
September 1, 2009 - September 1, 2009

Qualifications

RBBH - Sales Training
October 1, 2004 - July 27, 2026
Graduate School of Business - Decision Making Seminar
July 1, 2007 - July 27, 2026
Visa Business School CEMEA - Customer Segmentation (course)
March 1, 2008 - July 27, 2026
Raiffeisen Training Center - Project Management Seminar
March 1, 2008 - July 27, 2026
Business Academy - Business English Language Course Certificate (Advanced C.2)
September 1, 2009 - September 1, 2009

Industry Experience

Financial Services, Healthcare, Media & Entertainment, Education, Professional Services, Retail, Other