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Sales, customer service, and creative professional living in Copenhagen, originally from Romania. I bring experience in building client relationships, negotiating contracts, supporting teams, and managing customer inquiries with a strong focus on results and communication. I also have a background in credit analysis and office administration, combined with freelance graphic design work (logos, branding, promotional visuals, and image editing). I’m learning Danish and interested in roles combining sales/support, administration, and design.…Sales, customer service, and creative professional living in Copenhagen, originally from Romania. I bring experience in building client relationships, negotiating contracts, supporting teams, and managing customer inquiries with a strong focus on results and communication. I also have a background in credit analysis and office administration, combined with freelance graphic design work (logos, branding, promotional visuals, and image editing). I’m learning Danish and interested in roles combining sales/support, administration, and design.

Eduard Andrei Bălan

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Sales, customer service, and creative professional living in Copenhagen, originally from Romania. I bring experience in building client relationships, negotiating contracts, supporting teams, and managing customer inquiries with a strong focus on results and communication. I also have a background in credit analysis and office administration, combined with freelance graphic design work (logos, branding, promotional visuals, and image editing). I’m learning Danish and interested in roles combining sales/support, administration, and design.…Sales, customer service, and creative professional living in Copenhagen, originally from Romania. I bring experience in building client relationships, negotiating contracts, supporting teams, and managing customer inquiries with a strong focus on results and communication. I also have a background in credit analysis and office administration, combined with freelance graphic design work (logos, branding, promotional visuals, and image editing). I’m learning Danish and interested in roles combining sales/support, administration, and design.

Available to hire

Sales, customer service, and creative professional living in Copenhagen, originally from Romania. I bring experience in building client relationships, negotiating contracts, supporting teams, and managing customer inquiries with a strong focus on results and communication.

I also have a background in credit analysis and office administration, combined with freelance graphic design work (logos, branding, promotional visuals, and image editing). I’m learning Danish and interested in roles combining sales/support, administration, and design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

English

Advanced

Danish

Beginner

French

Beginner

Work Experience

Freelance Graphic Designer at Self-employed

June 1, 2025 - Present

Designed logos, banners and visual identities for clients across different industries. Created social media graphics, promotional materials and cover artwork. Edited and retouched images using Adobe Photoshop. Developed furniture concepts and interior design visualisations. Managed projects independently, communicating directly with clients and delivering within deadlines.

Sales Specialist at PayPoint Romania

March 1, 2024 - June 1, 2026

Conducted telephone sales and maintained relationships with existing customers. Identified customer needs and provided tailored solutions while consistently working toward and exceeding sales targets. Led and supported a small team by monitoring performance and providing guidance. Negotiated contracts and maintained long-term customer relationships. Prepared reports and monitored sales performance.

Credit Analyst at Viva Credit IFN SA

January 1, 2023 - March 1, 2024

Evaluated loan applications by analyzing financial information and verifying customer documentation. Assessed credit risk and ensured compliance with company policies and procedures. Communicated directly with clients throughout the approval process and made recommendations regarding loan approval decisions.

Office Manager at SudRezidential.ro

July 1, 2021 - January 1, 2023

Managed office operations and daily administrative activities. Prepared contracts and maintained company documentation. Scheduled meetings and coordinated appointments. Maintained customer relationships and handled client inquiries. Organized events and supported recruitment activities while ensuring efficient office workflow and internal communication.