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Creative Writing and English Literature graduate with a strong passion for books and storytelling, seeking an entry-level role in publishing. Brings over two years of customer-facing retail experience in fast-paced environments, building strong communication, organisational, and commercial awareness skills, with an ability to work to tight deadlines and manage multiple priorities. Eager to contribute editorial enthusiasm and a sharp eye for detail to a publishing team, supported by experience in creative writing projects, visual merchandising, and shop-floor customer engagement. Enjoys drawing and visual art, combining design sensibilities with storytelling instincts.…Creative Writing and English Literature graduate with a strong passion for books and storytelling, seeking an entry-level role in publishing. Brings over two years of customer-facing retail experience in fast-paced environments, building strong communication, organisational, and commercial awareness skills, with an ability to work to tight deadlines and manage multiple priorities. Eager to contribute editorial enthusiasm and a sharp eye for detail to a publishing team, supported by experience in creative writing projects, visual merchandising, and shop-floor customer engagement. Enjoys drawing and visual art, combining design sensibilities with storytelling instincts.

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Creative Writing and English Literature graduate with a strong passion for books and storytelling, seeking an entry-level role in publishing. Brings over two years of customer-facing retail experience in fast-paced environments, building strong communication, organisational, and commercial awareness skills, with an ability to work to tight deadlines and manage multiple priorities. Eager to contribute editorial enthusiasm and a sharp eye for detail to a publishing team, supported by experience in creative writing projects, visual merchandising, and shop-floor customer engagement. Enjoys drawing and visual art, combining design sensibilities with storytelling instincts.…Creative Writing and English Literature graduate with a strong passion for books and storytelling, seeking an entry-level role in publishing. Brings over two years of customer-facing retail experience in fast-paced environments, building strong communication, organisational, and commercial awareness skills, with an ability to work to tight deadlines and manage multiple priorities. Eager to contribute editorial enthusiasm and a sharp eye for detail to a publishing team, supported by experience in creative writing projects, visual merchandising, and shop-floor customer engagement. Enjoys drawing and visual art, combining design sensibilities with storytelling instincts.

Available to hire

Creative Writing and English Literature graduate with a strong passion for books and storytelling, seeking an entry-level role in publishing. Brings over two years of customer-facing retail experience in fast-paced environments, building strong communication, organisational, and commercial awareness skills, with an ability to work to tight deadlines and manage multiple priorities.

Eager to contribute editorial enthusiasm and a sharp eye for detail to a publishing team, supported by experience in creative writing projects, visual merchandising, and shop-floor customer engagement. Enjoys drawing and visual art, combining design sensibilities with storytelling instincts.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Sales Consultant (Permanent) at NEXT PLC

April 1, 2022 - Present

Handled a high volume of complex customer transactions daily, including refunds, exchanges, and online returns. Demonstrated accuracy, patience, and strong process management while working toward efficiency and sales targets in a commercially driven retail environment. Developed strong interpersonal skills through frequent engagement with a diverse customer base.

Sales Advisor (Permanent) at H&M

September 1, 2021 - January 31, 2022

Applied creative judgement in visual merchandising, designing and arranging shop floor displays to maximise visual impact. Collaborated with team members to maintain a high-quality customer environment, using store presentation skills that translate into understanding product/cover appeal and in-store placement.

Sales Advisor (Temporary) at River Island, London

July 1, 2021 - August 31, 2021

Served as a first point of contact for customers, resolving queries efficiently and ensuring a positive in-store experience. Maintained professionalism and warmth under pressure in a busy retail setting.