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Work E xp erie nceS ele cte d I m pactFou nd er / N orth G ate C om merc e AB Led c u sto m er s u cce ss a n d c o m munit y o p era tio ns in side o ne o f S w ed en ’s la rg est e -c o m merc e e d ucatio n p ro g ra m s. Host ed 150+ live c o ac h in g se ssio ns for e -c o m merc e s tu de n ts, often w it h 2 0–6 0 partic ipants per se ssion. Supported up to 2 ,0 00 members through onboarding, feedback, accountability and practical execution support.…Work E xp erie nceS ele cte d I m pactFou nd er / N orth G ate C om merc e AB Led c u sto m er s u cce ss a n d c o m munit y o p era tio ns in side o ne o f S w ed en ’s la rg est e -c o m merc e e d ucatio n p ro g ra m s. Host ed 150+ live c o ac h in g se ssio ns for e -c o m merc e s tu de n ts, often w it h 2 0–6 0 partic ipants per se ssion. Supported up to 2 ,0 00 members through onboarding, feedback, accountability and practical execution support.

John Sandvall

Product Marketer, Community Manager, Growth Marketer, +2

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Work E xp erie nceS ele cte d I m pactFou nd er / N orth G ate C om merc e AB Led c u sto m er s u cce ss a n d c o m munit y o p era tio ns in side o ne o f S w ed en ’s la rg est e -c o m merc e e d ucatio n p ro g ra m s. Host ed 150+ live c o ac h in g se ssio ns for e -c o m merc e s tu de n ts, often w it h 2 0–6 0 partic ipants per se ssion. Supported up to 2 ,0 00 members through onboarding, feedback, accountability and practical execution support.…Work E xp erie nceS ele cte d I m pactFou nd er / N orth G ate C om merc e AB Led c u sto m er s u cce ss a n d c o m munit y o p era tio ns in side o ne o f S w ed en ’s la rg est e -c o m merc e e d ucatio n p ro g ra m s. Host ed 150+ live c o ac h in g se ssio ns for e -c o m merc e s tu de n ts, often w it h 2 0–6 0 partic ipants per se ssion. Supported up to 2 ,0 00 members through onboarding, feedback, accountability and practical execution support.

Available to hire

Work E xp erie nceS ele cte d I m pactFou nd er / N orth G ate C om merc e AB Led c u sto m er s u cce ss a n d c o m munit y o p era tio ns in side o ne o f S w ed en ’s la rg est e -c o m merc e e d ucatio n p ro g ra m s. Host ed 150+ live c o ac h in g se ssio ns for e -c o m merc e s tu de n ts, often w it h 2 0–6 0 partic ipants per se ssion. Supported up to 2 ,0 00 members through onboarding, feedback, accountability and practical execution support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Swedish

Fluent

English

Advanced

Work Experience

E-commerce & Growth Operator at Sven ska U tbildnings institute AB (Av2023–2025, likely Education / institute context)

January 1, 2023 - Present

Built and operated Shopify-based e-commerce brands across product, ads, copywriting, CRO and customer experience. Owned the full commercial workflow from product idea and supplier sourcing through store relaunch, paid acquisition and customer experience. Managed VAs, video editors, content creators, media buyers, suppliers and agents across marketing and operations. Progressed through a vehicle-to-service pathway prior to growth operations, combining structured execution with speed and ownership.

E-commerce & Growth Operator | Operations & Customer Success at Sven sk a U tbildnings institute AB2023–2025 (inferred as education brand; company name/source not fully clear)

January 1, 2023 - Present

Built and operated Shopify-based e-commerce brands across products, ads, and copywriting, including CRO and customer experience operations. Owned the full commercial workflow from product idea and supplier sourcing through store relaunch, paid acquisition and customer experience. Managed virtual assistants, video editors, creators, media buyers, suppliers and agents across marketing and operations. Built Shopify infrastructure and backend workflows for an e-commerce project with ~10,000 products and deployed daily AI workflows for research, copywriting, customer insight analysis and faster execution. Turned messy business problems into growth through structure and execution; built brands generating multi-million SEK revenue, managed spend around ~SEK 3M, and tested 160+ product concepts; hands-on across growth, AI, product, ads, customers and operations.

Sales, Service & Warranty at BMW, Porsche & Volkswagen

January 1, 2014 - January 1, 2023

Built and operated a Shop ify-based DTC brand across product, ads, customer experience and operations. Managed a large product catalogue project and handled customer and warranty case communication, including goodwill claims and after-sales support. Developed routines for complaint and warranty handling, trained colleagues and improved problem-solving discipline. Worked from vehicle technician to service advisor, warranty manager and car sales specialist, managing service processes and customer communication.