Ziheng Zhou

Program Coordinator at Nanjing Lening Social Work Service Center

Coordinated end-to-end delivery of community programs for women, families, children, community governance, and volunteer engagement—from needs assessment and program design through implementation and evaluation. Produced proposals, implementation plans, outreach articles, progress reports, evaluation documents, and closeout materials aligned with government and organizational requirements. Coordinated residents, community partners, schools, volunteers, facilitators, and vendors, managing schedules, venues, materials, on-site logistics, and follow-up actions. Collected and synthesized needs/feedback via surveys, interviews, and participant observations to support program adjustments and outcome reporting. Developed WeChat and event communications translating program outcomes into audience-appropriate outreach content.

Learning Support Assistant at Nanjing Yiqing Education and Training Center Co., Ltd.

Supported international instructors with lesson preparation, teaching materials, classroom logistics, and daily learning schedules. Communicated with parents regarding student performance and assignment completion; organized recurring learning issues for targeted teacher follow-up. Assigned and monitored homework and self-study tasks, maintained progress records, and identified barriers requiring additional support.

Medical Social Worker at Nanjing Youjiayihe Hospice Care Corporation

Assessed psychosocial needs of patients and families and connected them with legal, counseling, and end-of-life planning resources. Facilitated communication among patients, families, physicians, and nurses; explained relevant medical insurance policies and service processes. Created and managed public education content to improve awareness and understanding of hospice and palliative care.

Program & Research Intern at University of Wisconsin-Madison Global Health Institute

Conducted research and stakeholder interviews on immigrant and refugee health needs and translated findings into micro-habit mental health videos and program recommendations. Contributed to a human trafficking identification and response toolkit for hospital social workers and supported course content development and rollout. Designed visual assets for the 20th Global Health Symposium and the institute's 15th anniversary while coordinating with the team on quality and communication goals.

Program & Research Intern at University of Wisconsin–Madison Global Health Institute

Conducted research and stakeholder interviews on immigrant and refugee health needs and translated findings into micro-habit mental health videos and program recommendations. Contributed to a human trafficking identification and response toolkit for hospital social workers and supported course content development and rollout. Designed visual assets for the 20th Global Health Symposium and the institute’s 15th anniversary while coordinating with the team on quality and communication goals.

Managed client projects from requirements clarification and pricing through scheduling, revisions, delivery, and ongoing relationship maintenance. Operated creator accounts across Chinese and international platforms, producing short-form process videos and maintaining an updated online portfolio. Adapted creative direction and offerings based on market trends, platform performance, and client feedback.

Managed client projects from requirement clarification and pricing through scheduling, revisions, delivery, and relationship maintenance. Operated creator accounts across Chinese and international platforms, produced short-form process videos, and maintained an updated online portfolio. Adapted creative direction based on market trends, platform performance, and client feedback.