Product Team Leader at River Island

Managed social media account(s) (Facebook), handled daily operations such as orders, payments, and dispatch tracking, supported influencers on shoot days, and managed customer support including queries, returns, and refunds. Created and managed social media content for the brand. Coordinated with influencers to ensure content accuracy and product presentation readiness.

Product Team Leader / Social Media & Operations Lead at River Island

Managed social media account operations (Facebook), daily order/payment/dispatch tracking, and supported influencer collaboration on shoot days. Handled customer support including queries, returns, and refunds. Created and managed social media content and supported daily operational workflows to ensure smooth store execution.

Merchandiser at River Island Product Team Leader

Planned and executed in-store campaigns and visual displays, translating brand guidelines, promotions, and trends. Styled displays and mannequins using trend analysis and market demand to increase product visibility and customer engagement. Analyzed sales performance of featured items to inform restocking strategy for high-demand SKUs. Delivered rapid campaigns within tight deadlines, ensuring brand consistency and on-time re-merchandising. Analyzed product and department sales reports, tracking ATV, conversion rate, and YoY trends to inform commercial decisions. Planned shop floor layouts and campaign displays based on data and customer demand, ensuring brand consistency. Led and coordinated team efforts, delegating tasks and coordinating priorities. Collaborated with River Island’s influencer team on in-store content shoots, supporting influencer product selection, styling, and display readiness. Optimized product placement using store matrix and stock data; managed stock ordering

Project/Visual Merchandising & Store Campaigns (In-store Marketing) / Product Team support at Primark Visual Merchandising (River Island product team leader mentioned in resume)

Planned and executed in-store campaigns and visual displays by translating brand guidelines, promotions, and trends into merchandising execution. Styled displays and mannequins based on data and market demand to increase product visibility and customer engagement. Analyzed sales performance of featured items to inform restocking and inventory strategy. Delivered rapid campaign turnarounds and re-merchandising with tight deadlines while maintaining brand consistency. Planned shop floor layouts and campaign displays based on customer demand and data, and coordinated with an in-team leader to delegate tasks and hit commercial and customer experience targets. Worked with influencer teams during in-store content shoots to ensure product selection and presentation were ready for recording.

Marketing Coordinator at United Healthcare

Prepared and edited communication materials including articles, blog posts, social media content, email marketing, and press releases. Monitored social media coverage and compiled audience feedback reports for insights into brand perception and campaign performance. Maintained internal documentation and organized campaign data records. Coordinated meetings and schedules and prepared documents to support marketing team operations.

Manager (Marketing) / Marketing Manager at SLY Clothing

Supported planning and coordination of PR and brand communication campaigns. Managed United Healthcare’s social media accounts (LinkedIn, Facebook). Prepared and edited communication materials including articles, blog posts, social media content, email marketing, and press releases. Monitored social media coverage and gathered audience feedback, compiling performance reports to provide insights on brand perception and campaign performance. Maintained internal documentation, organized data records, and supported tracking and storage of campaign information. Arranged meetings, organized schedules, and prepared necessary documents to support team operations.

Marketing Manager at SLY clothing

Supported planning and coordination of PR and brand communications campaigns. Managed United Healthcare social media accounts (LinkedIn, Facebook) by preparing and editing communication materials including articles, blog posts, social media content, email marketing, and press releases. Monitored social media coverage and compiled reports on audience feedback, brand perception, and campaign performance. Maintained internal documentation, organized data records, and supported tracking and storage of campaign information. Arranged meetings, maintained schedules, and prepared necessary documents to support team operations.

Co-Organizing Secretary at Dhaka University Environment Society

Organized campaigns and activities to raise awareness about environmental issues and promote sustainable practices. Assigned tasks to volunteers to ensure smooth event operations. Created simple social posts, banners, and information sheets to drive engagement.