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IT Project Manager with nearly 10 years of experience delivering complex technology initiatives across software quality assurance, application development, infrastructure, and systems integration. Leads end-to-end project lifecycle from discovery and planning through implementation and post-launch support, with a focus on predictable, high-quality outcomes. Skilled in translating operational needs into functional and technical requirements, coordinating multi-party integrations (including government authentication and shared services), managing scope/schedules/budgets, and driving governance through steering committees and executive updates. Works closely with cross-functional teams and stakeholders to mitigate risks, ensure quality benchmarks, and enable smooth production handover.…IT Project Manager with nearly 10 years of experience delivering complex technology initiatives across software quality assurance, application development, infrastructure, and systems integration. Leads end-to-end project lifecycle from discovery and planning through implementation and post-launch support, with a focus on predictable, high-quality outcomes. Skilled in translating operational needs into functional and technical requirements, coordinating multi-party integrations (including government authentication and shared services), managing scope/schedules/budgets, and driving governance through steering committees and executive updates. Works closely with cross-functional teams and stakeholders to mitigate risks, ensure quality benchmarks, and enable smooth production handover.

Charanraj Shetty

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IT Project Manager with nearly 10 years of experience delivering complex technology initiatives across software quality assurance, application development, infrastructure, and systems integration. Leads end-to-end project lifecycle from discovery and planning through implementation and post-launch support, with a focus on predictable, high-quality outcomes. Skilled in translating operational needs into functional and technical requirements, coordinating multi-party integrations (including government authentication and shared services), managing scope/schedules/budgets, and driving governance through steering committees and executive updates. Works closely with cross-functional teams and stakeholders to mitigate risks, ensure quality benchmarks, and enable smooth production handover.…IT Project Manager with nearly 10 years of experience delivering complex technology initiatives across software quality assurance, application development, infrastructure, and systems integration. Leads end-to-end project lifecycle from discovery and planning through implementation and post-launch support, with a focus on predictable, high-quality outcomes. Skilled in translating operational needs into functional and technical requirements, coordinating multi-party integrations (including government authentication and shared services), managing scope/schedules/budgets, and driving governance through steering committees and executive updates. Works closely with cross-functional teams and stakeholders to mitigate risks, ensure quality benchmarks, and enable smooth production handover.

Available to hire

IT Project Manager with nearly 10 years of experience delivering complex technology initiatives across software quality assurance, application development, infrastructure, and systems integration. Leads end-to-end project lifecycle from discovery and planning through implementation and post-launch support, with a focus on predictable, high-quality outcomes.

Skilled in translating operational needs into functional and technical requirements, coordinating multi-party integrations (including government authentication and shared services), managing scope/schedules/budgets, and driving governance through steering committees and executive updates. Works closely with cross-functional teams and stakeholders to mitigate risks, ensure quality benchmarks, and enable smooth production handover.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Advanced

Gujarati

Advanced

Work Experience

Project Coordinator at Persistent Systems

May 1, 2025 - Present

Central liaison between clients, delivery teams, and executive stakeholders to ensure alignment, issue resolution, and measurable business outcomes. Owns detailed project schedules, milestones, and critical path analysis to improve delivery predictability. Facilitates project governance (steering committees, stage-gate reviews, executive status briefings) and enforces standardized documentation/templates across the portfolio. Leads requirements elicitation workshops and ensures traceability from business needs to technical implementation. Manages vendor selection, contract negotiation, statements of work, and service-level agreements. Coordinates integration testing, user acceptance testing, and production readiness prior to go-live; manages release planning and post-deployment stabilization. Oversees issue escalation, root-cause analysis, and corrective action planning. Leads handover/transition to support teams via operational manuals, closure reports, and implementation workbooks; a

Project Manager at Tetherfi Tech Pvt. Ltd.

October 1, 2023 - May 1, 2025

Managed end-to-end delivery across Southeast Asia while aligning business objectives, technical execution, and commercial outcomes. Served as primary client interface and engagement lead for re-establishing key banking partnership relationships and delivering solutions on schedule. Led strategic VKYC initiative for CIMB Niaga Bank by negotiating adoption of TMAC solution and positioning the account for sustained growth. Coordinated infrastructure upgrades and server access governance with partner clients, mitigating risks and optimizing man-day utilization to generate cost savings. Negotiated with vendor partners to resume bank integration solutions, securing revenue growth beyond original contract scope.

Associate Team Lead at Tetherfi Tech Pvt. Ltd.

June 1, 2023 - October 1, 2023

Identified feature enhancement opportunities with delivery teams and converted them into productized, sellable offerings for future customers. Supported end-to-end delivery engagement across the Southeast Asia region and collaborated with C-level stakeholders to maintain alignment between business, technical, and commercial goals.

Associate Team Lead at Etech Global Services

June 1, 2022 - June 1, 2023

Led mobile and API quality efforts by owning test execution strategy, driving defect tracking to closure, and partnering with automation for efficient test coverage. Managed end-to-end mobile application testing across iOS and Android using BrowserStack and improved cross-platform stability with actionable defect reporting. Optimized test case selection with the automation team to reduce manual testing effort while maintaining coverage and quality.

Senior QA at Etech Global Services

April 1, 2020 - June 1, 2022

Performed API testing using Postman to validate critical Customer Experience Platform workflows, data integrity, and integration reliability. Supported end-to-end testing activities and maintained quality standards for integration reliability and data accuracy.

Associate Consultant at Capgemini Pvt. Ltd.

October 1, 2018 - April 1, 2020

Delivered ETL testing across downstream claims applications and supported data analytics testing for bodily injury variables and predictive models. Maintained functional test scenarios with requirement traceability and supported migration program validation for policy transitions from legacy platforms to ATLAS.

Senior Software Engineer at Capgemini Pvt. Ltd.

October 1, 2017 - October 1, 2018

Contributed to end-to-end testing for claims and data analytics workflows, including identifying defects and supporting validation of migrated platforms and integrations.

Software Engineer at Capgemini Pvt. Ltd.

June 1, 2016 - October 1, 2017

Worked on software engineering and testing activities supporting ETL and downstream claims applications to ensure data accuracy, completeness, and integrity post-migration.