Marketing and technology-minded professional with experience across full-funnel acquisition, brand positioning, client success, and performance reporting. Skilled in turning analytics into action plans, streamlining workflows, and collaborating with cross-functional teams to improve conversions and retention. Hands-on with lead generation, content strategy, market research, and AI-assisted marketing execution. Adept at customer communication, escalation management, and building repeatable systems across sales, delivery, and reporting to enhance productivity and execution efficiency.

Yate Esh a Patn Aik

Marketing and technology-minded professional with experience across full-funnel acquisition, brand positioning, client success, and performance reporting. Skilled in turning analytics into action plans, streamlining workflows, and collaborating with cross-functional teams to improve conversions and retention. Hands-on with lead generation, content strategy, market research, and AI-assisted marketing execution. Adept at customer communication, escalation management, and building repeatable systems across sales, delivery, and reporting to enhance productivity and execution efficiency.

Available to hire

Marketing and technology-minded professional with experience across full-funnel acquisition, brand positioning, client success, and performance reporting. Skilled in turning analytics into action plans, streamlining workflows, and collaborating with cross-functional teams to improve conversions and retention.

Hands-on with lead generation, content strategy, market research, and AI-assisted marketing execution. Adept at customer communication, escalation management, and building repeatable systems across sales, delivery, and reporting to enhance productivity and execution efficiency.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Marketing / Content / Digital Marketing (current role starting)
February 1, 2026 - Present
Customer Success Manager at Creative Xchange
April 1, 2024 - December 1, 2025
Led client escalation management across key accounts, contributing to a 78% renewal rate over 6 months. Co-developed a structured account review framework with 4 marketing consultants. Architected and delivered recurring performance dashboards across strategic client campaigns, translating analytics into optimization roadmaps to improve campaign effectiveness and strengthen long-term client retention. Streamlined internal workflows for campaign requests and approvals, reducing turnaround time by 15% and improving team productivity.
Assistant Manager - Digital Marketing at Adani Digital Labs
April 1, 2023 - February 1, 2024
Managed 3 of the largest client accounts (Adani Electricity, Adani Housing & Finance, Adani Foundation), executing content calendars, coordinating approvals, and ensuring consistent publishing across portfolios valued at ₹1Cr+. Collaborated with 3 cross-functional internal teams (design, marketing, and content) to create visually engaging digital content aligned with brand guidelines. Conducted market research across 6+ audience segments and 10+ trends to refine targeting strategy. Analyzed monthly performance data, providing clients with detailed reports and actionable insights.
Marketing Associate / Digital Marketing Associate (internship and earlier role) at Leo Burnett
August 1, 2022 - November 1, 2022
Marketed the Oreo brand campaign (#Bringback2011), achieving 3 million earned media and 2.6 billion impressions. Executed email marketing campaigns for Birla Group, delivering a 3% click-through rate and enhancing brand visibility.
Creative Copywriter (intern) at Ogilvy
April 1, 2022 - August 1, 2022
Co-created content with 8–10 LGBTQIA+ creators and internal strategy teams to shape inclusive brand storytelling. Assisted with brand repositioning and helped drive above-benchmark engagement among Gen Z and millennial audiences during Pride Month marketing initiatives.
Marketing Research Intern at Danone
December 1, 2021 - January 1, 2022
Analyzed category trends and diabetes patient demand for diabetes care nutrition brands across 10+ regions, informing brand positioning and market prioritization.
Marketing Manager at 100 Watts
September 1, 2019 - March 1, 2022
Served as the on-camera face of the agency, creating and documenting founder-led content while experimenting with AI tools to drive reach, positioning, and audience growth. Initiated outreach to 200+ prospective clients across 3 digital platforms, expanding the lead pipeline and market coverage. Deconstructed client brand positioning and achieved audience-market fit across 20+ accounts by designing full-funnel acquisition strategies (awareness → conversion) to improve lead quality and conversion readiness. Built the brand identity of 100 Watts, while establishing end-to-end operational systems across sales, client, and delivery workflows, centralizing 200+ data records and standardizing reporting to optimize team productivity, information accuracy, and execution efficiency.

Education

Bachelor of Business Administration at University of Melbourne
January 1, 2018 - January 1, 2019
Master of Management (Marketing) at University of Melbourne
January 1, 2025 - January 1, 2026

Qualifications

Goldman Sachs 10000 Women Digital Marketing Program
January 1, 2022 - July 31, 2026
McKinsey’s Forward Learning Program
January 1, 2022 - July 31, 2026
Google Startup Weekend (2nd position) - award/participation
January 1, 2022 - July 31, 2026
100000 Women Digital Marketing Program (program award: awarded 2nd position)
January 1, 2022 - July 31, 2026

Industry Experience

Education, Media & Entertainment, Professional Services

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

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