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I’m a writer, editor, and communication professional who turns complex information into clear, brand-consistent content—whether that’s cybersecurity documentation, luxury product catalogs, or educational app experiences. I’m known for applying style guides, spotting inaccuracies, and building systems that reduce errors and save teams time. I'm an experienced video editor with two YouTube channels. I also design and manage content workflows using tools like Airtable and CMSs, and I collaborate across production, marketing, and engineering to deliver polished outputs. From technical white papers to UI/UX and audio for learning apps, I bring structure, clarity, and creativity to every project I touch.…I’m a writer, editor, and communication professional who turns complex information into clear, brand-consistent content—whether that’s cybersecurity documentation, luxury product catalogs, or educational app experiences. I’m known for applying style guides, spotting inaccuracies, and building systems that reduce errors and save teams time. I'm an experienced video editor with two YouTube channels. I also design and manage content workflows using tools like Airtable and CMSs, and I collaborate across production, marketing, and engineering to deliver polished outputs. From technical white papers to UI/UX and audio for learning apps, I bring structure, clarity, and creativity to every project I touch.

Joan Maltese

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I’m a writer, editor, and communication professional who turns complex information into clear, brand-consistent content—whether that’s cybersecurity documentation, luxury product catalogs, or educational app experiences. I’m known for applying style guides, spotting inaccuracies, and building systems that reduce errors and save teams time. I'm an experienced video editor with two YouTube channels. I also design and manage content workflows using tools like Airtable and CMSs, and I collaborate across production, marketing, and engineering to deliver polished outputs. From technical white papers to UI/UX and audio for learning apps, I bring structure, clarity, and creativity to every project I touch.…I’m a writer, editor, and communication professional who turns complex information into clear, brand-consistent content—whether that’s cybersecurity documentation, luxury product catalogs, or educational app experiences. I’m known for applying style guides, spotting inaccuracies, and building systems that reduce errors and save teams time. I'm an experienced video editor with two YouTube channels. I also design and manage content workflows using tools like Airtable and CMSs, and I collaborate across production, marketing, and engineering to deliver polished outputs. From technical white papers to UI/UX and audio for learning apps, I bring structure, clarity, and creativity to every project I touch.

Available to hire

I’m a writer, editor, and communication professional who turns complex information into clear, brand-consistent content—whether that’s cybersecurity documentation, luxury product catalogs, or educational app experiences. I’m known for applying style guides, spotting inaccuracies, and building systems that reduce errors and save teams time. I’m an experienced video editor with two YouTube channels.

I also design and manage content workflows using tools like Airtable and CMSs, and I collaborate across production, marketing, and engineering to deliver polished outputs. From technical white papers to UI/UX and audio for learning apps, I bring structure, clarity, and creativity to every project I touch.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Train AI language models (Copy Editor - AI validation) at Mercor

April 1, 2026 - Present

Trained AI language models by rigorously applying project-specific style guides to real-life prompts. Reviewed and corrected AI responses, used judgment to flag hallucinations, and verified requirements by consulting multiple sources to ensure adherence to deliverables.

Indie App Designer (UI/UX & Learning Content) at Indie App Designer (Rootle)

June 1, 2025 - Present

Designed Rootle, a niche educational app teaching English medical vocabulary. Owned end-to-end UI/UX, built the database from a university course, and created audio content. Supervised a graphic designer and programming team and supported marketing video production for the app via a YouTube channel.

RH.com – Copy Editor, Workflow Designer at RH.com (luxury furniture catalogs)

September 1, 2023 - March 1, 2025

Created and maintained a complete Airtable database (forms, interfaces, and correction workflow) for copy error corrections. Developed automated content management processes with user forms, tracking tables, and email notifications to reduce manual work and errors across multiple teams. Produced and refined copy for luxury furniture catalogs while maintaining multiple style guides for different releases. Collaborated with design, production, and marketing teams to ensure brand consistency and message clarity.

Technical Writer, Library Technician at Pacific Gas and Electric Company

December 1, 2020 - May 1, 2022

Returned to support ongoing cybersecurity and physical safety compliance documentation, continuing maintenance of digital libraries and contributions to compliance database redesign. Authored and updated standards, procedures, and job aids, and supported the creation and distribution of notifications for updates and corrective actions in alignment with regulatory requirements.

Technical Writer, Library Technician at Pacific Gas and Electric Company

February 1, 2019 - April 1, 2020

Authored cybersecurity and physical safety compliance documentation and maintained digital libraries. Wrote policies, standards, procedures, and job aids to protect employees and customers and to ensure compliance with state and federal regulations. Worked with Legal and other departments; adapted writing for diverse audiences (from executives to field workers). Contributed to redesign of compliance databases, created corporate COVID-19 standards, and disseminated update/corrective-action notifications. Supervised two other writers to shepherd documentation from inception to publication.

English Editor (Academic Editing) at MDPI

November 1, 2018 - February 1, 2019

Edited academic articles for clarity, grammar, and conformity to publication style guides. Worked on topics across agriculture, medicine, and economics, ensuring readability and adherence to editorial requirements.

Technical Writer at Global Cyber Alliance

September 1, 2017 - January 1, 2018

Researched and authored a white paper on innovative internet security technology. Produced a comprehensive 30-page report targeting decision-makers with varying technical backgrounds and translated complex technical concepts into accessible language. Created graphics to improve clarity and support information-at-a-glance understanding.

Technical Writer/Editor at The Job Corps of America

September 1, 2015 - September 1, 2017

Wrote functional requirements and user documentation for web-based software used by a federal agency. Composed user stories, specifications, and developer documentation. Researched and authored a white paper on data storage solutions and created security advisories and compliance instructions for employees. Contributed to UI/UX.

Editor at Bureau of Economic Geology, University of Texas

June 1, 2015 - September 1, 2017

Edited highly scientific articles written by geologists, including work by non-native writers. Edited maps, newsletters, presentation materials, and online resume database. Used and prioritized multiple style guides to ensure accuracy, consistency, and readability.

Content Author at LRN, The Legal Knowledge Company

October 1, 2003 - November 1, 2007

Created interactive online courses on policies and procedures for corporate and institutional clients. Interviewed subject matter experts and researched external sources to develop engaging course content. Coordinated onsite artists, editors, and technical producers to deliver final learning materials. Example projects included avoiding conflicts of interest (NYC Council FDA compliance for Pfizer), intellectual property protection (MITRE Corporation), and corporate code of conduct (MTV).