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Dynamic and creative marketing and administrative professional with strong experience in digital content creation, social media management, guest engagement, and promotional activities within the tourism and hospitality industry. Skilled in developing compelling content, supporting brand visibility, and using operational insights to enhance marketing effectiveness across multiple channels. Experienced in creating social media content (including photography and promotional posts), assisting with digital channel content, and providing administrative support for tours and luxury lodge operations. Demonstrated ability to deliver immersive guest experiences, provide exceptional customer service, and collaborate with teams to maintain consistent brand presence.…Dynamic and creative marketing and administrative professional with strong experience in digital content creation, social media management, guest engagement, and promotional activities within the tourism and hospitality industry. Skilled in developing compelling content, supporting brand visibility, and using operational insights to enhance marketing effectiveness across multiple channels. Experienced in creating social media content (including photography and promotional posts), assisting with digital channel content, and providing administrative support for tours and luxury lodge operations. Demonstrated ability to deliver immersive guest experiences, provide exceptional customer service, and collaborate with teams to maintain consistent brand presence.

Sullivan B58

Digital Marketer, Content Creator, Social Media Manager, +2

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Dynamic and creative marketing and administrative professional with strong experience in digital content creation, social media management, guest engagement, and promotional activities within the tourism and hospitality industry. Skilled in developing compelling content, supporting brand visibility, and using operational insights to enhance marketing effectiveness across multiple channels. Experienced in creating social media content (including photography and promotional posts), assisting with digital channel content, and providing administrative support for tours and luxury lodge operations. Demonstrated ability to deliver immersive guest experiences, provide exceptional customer service, and collaborate with teams to maintain consistent brand presence.…Dynamic and creative marketing and administrative professional with strong experience in digital content creation, social media management, guest engagement, and promotional activities within the tourism and hospitality industry. Skilled in developing compelling content, supporting brand visibility, and using operational insights to enhance marketing effectiveness across multiple channels. Experienced in creating social media content (including photography and promotional posts), assisting with digital channel content, and providing administrative support for tours and luxury lodge operations. Demonstrated ability to deliver immersive guest experiences, provide exceptional customer service, and collaborate with teams to maintain consistent brand presence.

Available to hire

Dynamic and creative marketing and administrative professional with strong experience in digital content creation, social media management, guest engagement, and promotional activities within the tourism and hospitality industry. Skilled in developing compelling content, supporting brand visibility, and using operational insights to enhance marketing effectiveness across multiple channels.

Experienced in creating social media content (including photography and promotional posts), assisting with digital channel content, and providing administrative support for tours and luxury lodge operations. Demonstrated ability to deliver immersive guest experiences, provide exceptional customer service, and collaborate with teams to maintain consistent brand presence.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Digital Marketing & Admin Support / Field Guide at Airlie Bay Experience

November 1, 2025 - May 31, 2026

Provided administrative and operational support onboard a 35m passenger vessel, including maintaining daily logs and manifests, safety documentation, and transferring passenger transfer records for regulatory compliance. Delivered exceptional customer service, trained crew on guest interaction techniques, and assisted with operational administration including stock monitoring, supply coordination, and shift handover documentation.

Cruise Director / Tour Guide at Cruise Whitsundays

July 1, 2023 - July 1, 2025

Performed as Cruise Director/Tour Guide; delivered exceptional guest service, resolved guest needs across tours, acted as the primary point of contact for inquiries and feedback, and trained crew on guest interaction techniques to improve brand representation and guest satisfaction. Assisted with operational administration such as stock monitoring, supply coordination, and shift/departments handover documentation.

Cafe Attendant at Not specified

September 1, 2022 - July 1, 2023

Assisted with inventory management, stock ordering, cash handling, and opening/closing procedures. Gained supervisory experience including rostering and crew sign-off.

Cafe Attendant at Cruise Whitsundays

September 1, 2022 - July 1, 2023

Assisted with inventory management, stock ordering, cash handling, and opening/closing procedures. Gained supervisory experience including rostering and crew sign-off.

Head Barista & Crew Trainer at Not specified

January 1, 2018 - January 1, 2022

Delivered front-of-house service in café and restaurant-style environments, providing attentive customer service in fast-paced settings. Trained and supervised junior staff on service standards and operational procedures.

Head Barista & Crew Trainer

January 1, 2018 - December 31, 2022

Delivered front-of-house customer service in fast-paced café and restaurant-style environments. Trained and supervised junior staff on service standards and operational procedures.