Technical documentation coordinator with 12+ years of professional office experience and strong skills in editing, version control, and quality checks for client-facing engineering materials. Adept at creating and improving workflows, onboarding/training materials, and managing priorities across multiple client needs. Experienced writer with 4 years of SEO/content writing and layout experience, producing researched product and promotional content for web and marketing audiences. Proficient across Microsoft Office and document management tools, with additional drafting/design experience using AutoCAD and RISA Floor for structural plans.

Michael Watkins

Technical documentation coordinator with 12+ years of professional office experience and strong skills in editing, version control, and quality checks for client-facing engineering materials. Adept at creating and improving workflows, onboarding/training materials, and managing priorities across multiple client needs. Experienced writer with 4 years of SEO/content writing and layout experience, producing researched product and promotional content for web and marketing audiences. Proficient across Microsoft Office and document management tools, with additional drafting/design experience using AutoCAD and RISA Floor for structural plans.

Available to hire

Technical documentation coordinator with 12+ years of professional office experience and strong skills in editing, version control, and quality checks for client-facing engineering materials. Adept at creating and improving workflows, onboarding/training materials, and managing priorities across multiple client needs.

Experienced writer with 4 years of SEO/content writing and layout experience, producing researched product and promotional content for web and marketing audiences. Proficient across Microsoft Office and document management tools, with additional drafting/design experience using AutoCAD and RISA Floor for structural plans.

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Language

English
Advanced

Work Experience

Client Documentation Coordinator at The Equity Engineering Group, Inc.
April 1, 2018 - Present
Edits, adds, and deletes revisions for collections of engineering practices for assigned clients. Manages individual workload based on priority and client needs. Uses Scribe™, Salesforce, Microsoft Word, and Adobe to manage documents, and performs quality checks for other clients. Maintains a low error return rate below expectation. Conducts new client interviews and creates/updates training materials to support new hires and enrich the team. Develops and improves workflow processes to enhance or replace existing ones.
Structural Draftsman at TTR Engineering
April 1, 2017 - July 31, 2017
Created structural details and plans from architectural drawings and engineer markups using AutoCAD LT 2015 and RISA Floor. Interpreted technical concepts into drawings as applicable. Used Microsoft Outlook to receive and transmit correspondence to engineers, project managers, and clients, saving drawing files into appropriate folders for later reference. Assisted with office organization by filing hard-copy project folders and drawings.
Structural Draftsman at Ohlin & Reed Structural Engineering Consultants
August 1, 2016 - March 31, 2017
Collaborated with structural engineers and other drafters to translate architectural drawings into structural drawings for construction submission using AutoCAD 2017 and Revit 2016/2017. Stored newly drafted details into a central database for later reference and reuse when applicable.
Structural Draftsman at Ohlin&Reed Structural Engineering Consultants
August 1, 2016 - March 31, 2017
Collaborated with structural engineers and other drafters by reading and interpreting architectural drawings into structural drawings for construction submission. Used AutoCAD 2017 and Revit 2016/2017. Stored newly drafted details into a central database for later reference and use when applicable.
Educational Aide at I-Can Schools
September 1, 2015 - August 31, 2016
Worked with educators to support special needs students as assigned and assisted designated students in achieving scholastic goals in accordance with their IEP. Used coaching, incentives, and innovative learning approaches to keep students motivated and engaged.
Content Writer at E-Lance
July 1, 2013 - September 30, 2015
Completed technical and creative writing assignments via an online portal. Researched various types of products and wrote client descriptions tailored to intended audiences.
Content Writer at The Mobility Resource
March 1, 2013 - July 31, 2013
Managed production and research of content for key audiences. Created SEO-based content using assigned keywords.
Copywriter at LeafFilter
April 1, 2012 - July 31, 2012
Produced sales letters, press releases, social media messaging, and other general content for a gutter protection company. Researched and assisted with content ideas and layouts to enhance reach.
Clerical Assistant / Writer at Image of God Ministries
November 1, 2011 - September 30, 2015
Assisted the Ministry Coordinator during live events, supporting organizational needs. Composed web articles and press releases to promote live events when requested. Helped coordinate content layout to improve event visibility and awareness for target audiences.
Clerical Assistant/Writer at Image of God Ministries
November 1, 2011 - September 30, 2015
Assisted the Ministry Coordinator during live events. Composed web articles and press releases to promote live events when requested. Helped with content layout to improve visibility and awareness for targeted audiences.

Education

Bachelor of Arts (English) at Kent State University
January 1, 2000 - August 1, 2004
Associate of Applied Science (Drafting and Design Technology) at ITT Technical Institute
March 1, 2015 - September 1, 2016
Bachelor of Arts (English) at Kent State University
January 11, 2030 - August 1, 2004
Associate of Applied Science (Drafting and Design Technology) at ITT Technical Institute
March 1, 2015 - September 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Media & Entertainment, Real Estate & Construction