I’m a passionate, resourceful hospitality professional with experience managing high-profile venues, launching new spaces, leading dynamic teams, and delivering seamless operations. I’m known for multitasking, meticulous organization, and building strong interpersonal connections. I enjoy turning challenges into creative solutions and balancing budgets while maintaining quality and customer satisfaction. I’m now looking to bring my project management, team leadership, and strategic planning skills into an office/administrative role, where I can contribute positively and make a meaningful impact.

Shreya Tiwari

I’m a passionate, resourceful hospitality professional with experience managing high-profile venues, launching new spaces, leading dynamic teams, and delivering seamless operations. I’m known for multitasking, meticulous organization, and building strong interpersonal connections. I enjoy turning challenges into creative solutions and balancing budgets while maintaining quality and customer satisfaction. I’m now looking to bring my project management, team leadership, and strategic planning skills into an office/administrative role, where I can contribute positively and make a meaningful impact.

Available to hire

I’m a passionate, resourceful hospitality professional with experience managing high-profile venues, launching new spaces, leading dynamic teams, and delivering seamless operations. I’m known for multitasking, meticulous organization, and building strong interpersonal connections.

I enjoy turning challenges into creative solutions and balancing budgets while maintaining quality and customer satisfaction. I’m now looking to bring my project management, team leadership, and strategic planning skills into an office/administrative role, where I can contribute positively and make a meaningful impact.

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Language

Hindi
Advanced
English
Advanced

Work Experience

Freelance Digital Marketing & Content Creator at Remote
November 1, 2024 - Present
Create content and marketing materials for small businesses including bars and beauty brands. Develop brand-aligned messaging for social media and promotions. Build practical experience in content planning, SEO fundamentals, and digital branding using tools such as Canva, Google tools, and Meta Business Suite. Support local entrepreneurs with customized content and digital presence strategies while continuously learning through online platforms.
Bar Manager at FLO SKYPOOL
May 1, 2024 - October 31, 2024
Managed the launch of a new high-profile venue from concept development through execution. Directed day-to-day operations ensuring efficiency, compliance, and high customer satisfaction. Recruited, trained, and supervised a diverse team, aligning staff performance with company standards. Developed and managed budgets, monitored expenses, and implemented cost-saving initiatives. Managed vendor relationships, negotiated contracts, and streamlined inventory for timely supply of quality products. Organized and executed special events by coordinating with multiple stakeholders for seamless guest experiences.
Restaurant/Bar Supervisor & Bartender at The Londoners Pub
August 1, 2022 - April 30, 2024
Coordinated and led staff activities to optimize food preparation and service efficiency while maintaining quality and presentation standards. Estimated and ordered ingredients and supplies, supporting resource management, budgeting, and procurement. Supervised accurate assembly and delivery of special requests. Maintained records for inventory, repairs, sales, and wastage. Trained staff in procedures and best practices, supported recruitment, and contributed to policy development.
Bartender at Occidental Al Jaddaf (4-star hotel)
September 1, 2021 - May 31, 2022
Prepared traditional and innovative cocktails while providing personalized recommendations based on customer preferences. Maintained compliance with regulations and ensured accurate cash management through tab and payment reconciliation. Managed customer tabs throughout shifts and supported multiple responsibilities simultaneously. Built rapport with regular customers to create a welcoming atmosphere and maintained cleanliness and organization of bar tools and glassware.
Bartender at DoubleTree by Hilton Ras Al Khaimah
February 1, 2020 - August 31, 2021
Crafted a variety of cocktails using both traditional techniques and innovative approaches. Recommended drinks based on customer preferences and ensured compliance with age/identification regulations. Processed payments accurately, managed cash receipts, and prepared deposits with precision. Fostered a welcoming environment by building relationships with regular customers.
Waitress at Marriott International Le Meridien
May 1, 2018 - June 30, 2019
Greeted customers, guided them through menus, highlighted daily/seasonal specials, and answered questions about food and pricing. Prepared and maintained dining areas, including table settings and cleanliness. Coordinated with the kitchen to ensure correct orders and served meals to guests. Monitored meal satisfaction and facilitated additional orders when needed. Handled billing and payment delivery, removed used dishes, and ensured adherence to health department regulations while delivering outstanding service.

Education

Bachelor of Hospitality Management at Maharashtra University
January 1, 2015 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services