Training Manager at The SEO Works

Developed and delivered comprehensive onboarding programmes for 70+ new starters, improving new employee integration and reducing time to competency. Designed and launched the company’s first Learning Management System (LMS) from concept to implementation, creating a centralised learning hub for onboarding and continuous professional development. Mentored the SEO department, delivered monthly training sessions, collaborated with other marketing channels, and created learning materials for 100+ resources across experience levels.

Team Leader at The SEO Works

Led and mentored a team of 4 account managers, supporting performance and development while ensuring delivery of a high-quality client service. Managed a portfolio of large SEO clients, driving satisfaction and retention. Created training materials to improve team capability.

Senior Account Manager at The SEO Works

Managed key client accounts, building strong relationships and improving retention. Improved ecommerce revenue and was shortlisted for Search Engine Land award. Implemented technical SEO improvements to improve crawlability and organic visibility, and developed content tailored to clients’ customer bases.

Account Manager at The SEO Works

Managed up to 10 client accounts across a range of industries, delivering tailored SEO strategies. Developed high-quality content to improve rankings and increase audience engagement. Established and maintained strong client relationships through regular meetings and reporting.

Online Shop Administrator at Clark & Partners

Updated an online shop to enhance functionality and improve user experience. Created compelling blog and social media content to increase audience engagement. Developed optimised location pages to improve search engine rankings.