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Virtual assistant and social media assistant supporting content creators through social media management, content research, Canva design, and administrative support. Detail-oriented and reliable in organizing content workflows, researching ideas, preparing social media content, and managing day-to-day operations behind the scenes. Skilled in email and inbox management, calendar management, data entry, content/task research, and customer support. Strong written English communication and ability to learn new tools quickly in a remote work environment.…Virtual assistant and social media assistant supporting content creators through social media management, content research, Canva design, and administrative support. Detail-oriented and reliable in organizing content workflows, researching ideas, preparing social media content, and managing day-to-day operations behind the scenes. Skilled in email and inbox management, calendar management, data entry, content/task research, and customer support. Strong written English communication and ability to learn new tools quickly in a remote work environment.

Shieka C. Umba

Social Media Manager, Community Manager, Content Producer

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Virtual assistant and social media assistant supporting content creators through social media management, content research, Canva design, and administrative support. Detail-oriented and reliable in organizing content workflows, researching ideas, preparing social media content, and managing day-to-day operations behind the scenes. Skilled in email and inbox management, calendar management, data entry, content/task research, and customer support. Strong written English communication and ability to learn new tools quickly in a remote work environment.…Virtual assistant and social media assistant supporting content creators through social media management, content research, Canva design, and administrative support. Detail-oriented and reliable in organizing content workflows, researching ideas, preparing social media content, and managing day-to-day operations behind the scenes. Skilled in email and inbox management, calendar management, data entry, content/task research, and customer support. Strong written English communication and ability to learn new tools quickly in a remote work environment.

Available to hire

Virtual assistant and social media assistant supporting content creators through social media management, content research, Canva design, and administrative support. Detail-oriented and reliable in organizing content workflows, researching ideas, preparing social media content, and managing day-to-day operations behind the scenes.

Skilled in email and inbox management, calendar management, data entry, content/task research, and customer support. Strong written English communication and ability to learn new tools quickly in a remote work environment.

Skills

Experience Level

Expert

Expert

Intermediate

Beginner

Beginner

Language

English

Advanced

Tagalog

Fluent

Work Experience

Social Media Assistant (Freelance)

May 1, 2026 - July 31, 2026

Assisted with day-to-day social media tasks including content research, preparing posts, and administrative support to help keep content creators organized and consistent. Created Canva designs for educational and promotional content, and supported publishing workflows using Google Workspace while maintaining visual consistency across social posts.

Customer Support Representative

December 1, 2025 - March 31, 2026

Managed customer conversations through live chat while maintaining professional communication. Built positive customer relationships with timely and personalized support. Handled multiple concurrent conversations with accuracy and attention to detail. Maintained organized records and followed company procedures, collaborating with team members to deliver consistent support. Also supported content planning and publishing across social media platforms, created Canva graphics for educational and promotional content, and conducted content and trending research using reliable sources. Organized research, content assets, and publishing workflows using Google Workspace, supporting content formatting and maintaining visual consistency across posts. Assisted with administrative tasks, document organization, and overall content management.