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Lead AI and Agentic AI Engineer with 14+ years of IT experience delivering enterprise conversational agents, Generative AI, RAG, and cloud solutions across Microsoft Azure and Google Cloud. Hands-on with Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, and Google conversational AI services, building grounded, tool-using agents for real business workflows. Experienced in integrating conversational agents with Office 365, SharePoint Online, enterprise APIs, and data platforms using Python, REST APIs, and Microsoft Graph. Strong in agent orchestration, NLP/LLM integration, monitoring and governance, and leading stakeholder discussions and POCs for scalable, responsible AI adoption.…Lead AI and Agentic AI Engineer with 14+ years of IT experience delivering enterprise conversational agents, Generative AI, RAG, and cloud solutions across Microsoft Azure and Google Cloud. Hands-on with Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, and Google conversational AI services, building grounded, tool-using agents for real business workflows. Experienced in integrating conversational agents with Office 365, SharePoint Online, enterprise APIs, and data platforms using Python, REST APIs, and Microsoft Graph. Strong in agent orchestration, NLP/LLM integration, monitoring and governance, and leading stakeholder discussions and POCs for scalable, responsible AI adoption.

Shanmukha Sai Chaitanya Dasari

Data Engineer, AI Engineer, AI Developer, +3

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Lead AI and Agentic AI Engineer with 14+ years of IT experience delivering enterprise conversational agents, Generative AI, RAG, and cloud solutions across Microsoft Azure and Google Cloud. Hands-on with Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, and Google conversational AI services, building grounded, tool-using agents for real business workflows. Experienced in integrating conversational agents with Office 365, SharePoint Online, enterprise APIs, and data platforms using Python, REST APIs, and Microsoft Graph. Strong in agent orchestration, NLP/LLM integration, monitoring and governance, and leading stakeholder discussions and POCs for scalable, responsible AI adoption.…Lead AI and Agentic AI Engineer with 14+ years of IT experience delivering enterprise conversational agents, Generative AI, RAG, and cloud solutions across Microsoft Azure and Google Cloud. Hands-on with Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, and Google conversational AI services, building grounded, tool-using agents for real business workflows. Experienced in integrating conversational agents with Office 365, SharePoint Online, enterprise APIs, and data platforms using Python, REST APIs, and Microsoft Graph. Strong in agent orchestration, NLP/LLM integration, monitoring and governance, and leading stakeholder discussions and POCs for scalable, responsible AI adoption.

Available to hire

Lead AI and Agentic AI Engineer with 14+ years of IT experience delivering enterprise conversational agents, Generative AI, RAG, and cloud solutions across Microsoft Azure and Google Cloud. Hands-on with Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, and Google conversational AI services, building grounded, tool-using agents for real business workflows.

Experienced in integrating conversational agents with Office 365, SharePoint Online, enterprise APIs, and data platforms using Python, REST APIs, and Microsoft Graph. Strong in agent orchestration, NLP/LLM integration, monitoring and governance, and leading stakeholder discussions and POCs for scalable, responsible AI adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Lead - Informatica IICS, Databricks, PySpark, Python, GenAI, RAG, Agentic AI, Azure, GCP at Kroger

July 1, 2023 - Present

Architected enterprise RAG and agentic RAG compliance workflows using LangChain/LangGraph, Llama/LangGraph patterns, and Azure/GCP LLM services with grounded retrieval over escalation tickets and user queries. Built stateful agent workflows with multi-step reasoning, ReAct patterns, tool/function calling, memory handling, and checkpoint-style execution. Implemented MCP server/tool components for structured interaction across retrieval layers, enterprise data sources, and APIs. Enhanced RAG pipelines with embeddings, semantic/hybrid search, vector search (FAISS/Milvus), metadata filtering, reranking strategies, guardrails (fallback/retrieval-confidence checks, PII-aware responses), and Responsible AI evaluation. Added LLMOps monitoring using MLflow/LLM evaluation tooling, tracked latency/cost, and enforced governance controls. Delivered scalable ETL on PySpark/Databricks with Delta Live Tables for quality and schema enforcement; implemented CDC/SCD logic and engineered pipelines across

Informatica IICS, Snowflake Lead - GenAI, AI/ML at USAA

January 1, 2022 - May 1, 2023

Developed GenAI-enabled insurance-intelligence workflows using LLM retrieval, embeddings, RAG, and structured prompts for policyholder risk analysis and underwriting/decision support. Designed RAG-style knowledge retrieval over insurance, claims, policy, and customer data to improve context-aware recommendations. Evaluated agent orchestration frameworks (LlamaIndex, AutoGen, CrewAI) for retrieval workflows and multi-step automation. Supported MLOps/AI lifecycle with MLflow, Docker, Kubernetes, CI/CD, model evaluation, deployment readiness, and reliability practices. Built LLM-assisted summarization for customer needs, claims history, and policy details with retrieval grounding and explainable responses. Applied interpretability using SHAP and built predictive models using TensorFlow and scikit-learn. Implemented hybrid recommendation systems and automated training/deployment with TFX, MLflow, cross-validation and A/B testing. Engineered metadata-driven Azure Data Factory pipelines and

Lead - Informatica IICS, Snowflake, GenAI, AI/ML at USAA

January 1, 2022 - May 1, 2023

Developed GenAI-enabled insurance intelligence workflows including LLM retrieval, embeddings, RAG, and structured prompting for policyholder risk analysis and decision support. Designed RAG-style knowledge retrieval over policy, claims, and customer datasets to improve context-aware recommendations. Evaluated agent orchestration frameworks (LlamaIndex, AutoGen, CrewAI) for multi-step retrieval and autonomous task execution. Supported MLOps lifecycle with MLflow, Docker, Kubernetes, and CI/CD for model evaluation, deployment readiness, and monitoring. Implemented secure enterprise API integrations, audit logging, access controls, and governance patterns for reliable GenAI adoption. Built LLM-assisted summarization workflows for claims history and underwriting context with retrieval grounding and explainable response patterns. Developed predictive models with TensorFlow/Scikit-learn, used SHAP for interpretability, and created hybrid recommendation systems. Automated training/deployment

Lead ETL - Informatica PowerCenter / IICS at Broadridge Financial Solutions, Inc.

July 1, 2021 - December 1, 2021

Constructed Informatica IICS mappings and integration processes extracting Salesforce/Oracle data into Teradata warehouse environments. Used IICS Application Integration, Data Integration, Data Synchronization, Mass Ingestion, Administration, and Monitor services. Rewrote existing PowerCenter workflows into IICS mappings, linear and advanced task flows. Built Power Exchange-based jobs enabling real-time CDC from Mainframe DB2 into staging tables. Integrated Membership/Provider/Clinical/Claims/Authorization data into FHIR servers following HL7 specifications. Translated Informatica logic into T-SQL and PL/SQL for performance improvements. Developed BI reports with Cognos, and used Python/UNIX scripting for operational automation, validation, API payload handling, and reconciliation support around ETL delivery.

Lead ETL - Informatica PowerCenter / IICS at BBVA Compass Bank

October 1, 2018 - June 1, 2021

Gathered business requirements and produced technical specifications for ETL flows, mapping logic, and operational execution. Built ETL assets with Informatica IICS and PowerCenter 10.2, converting PowerCenter jobs into IICS components for cloud modernization. Created reusable IICS mappings to standardize repeated integration logic. Implemented pushdown optimization and TPT connections for high-volume Teradata load performance. Troubleshot ETL failures using logs and runtime analysis; tuned jobs. Managed ETL control tables for batch/incremental/CDC processing. Developed RESTful API integrations using IICS connectors and process objects. Implemented transformations including Router, Filter, Lookup, Update Strategy, Joiner, Aggregator, Union and pushdown patterns. Delivered operational stability via scheduling and monitoring practices.

Sr. Informatica Developer at Anthem Inc.

February 1, 2018 - October 1, 2018

Implemented ETL workflows using Informatica PowerCenter across data warehouse layers. Established reusable, auditable ETL design patterns aligned with architecture standards for development, testing, and data validation. Designed dimensional and physical data models following data warehouse best practices. Built MicroStrategy BI reports and automated Informatica scheduling with Control-M. Conducted data profiling, built scorecards, and automated profile/scorecard runs with UNIX scripting. Developed mappings/workflows, rule specifications, mapplets, reference data, LDO/CDO, and Informatica Data Quality objects.

ETL Informatica Developer at Horizon

January 1, 2016 - December 1, 2016

Prepared source-to-target mapping documents and technical specifications with analysts. Developed Informatica mappings for loading multiple sources into relational tables using Aggregator, Sorter, Expression, Router, Update Strategy, Joiner, and Lookup transformations. Supported SIT/UAT runs with ETL clarifications and business clarifications. Improved mapping performance via tuning activities. Built UNIX shell scripts to validate source files and control file-processing order.

ETL Informatica Developer at Cigna

October 1, 2014 - October 1, 2016

Collected business requirements and created design documents for ETL implementation. Implemented change requests and developed Informatica mappings to load relational targets from multiple sources. Used Aggregator, Sorter, Expression, Router, Update Strategy, Joiner, and Lookup transformations. Processed healthcare file formats (X12 835, X12 837, NCPDP). Monitored Informatica and Facets batch jobs using ESP Scheduler and improved performance through tuning. Delivered audit-framework enhancements and value-add batch-process contributions.

ETL Informatica Developer at Wellmark

March 1, 2014 - September 1, 2014

Verified source-to-target requirements by validating DDLs against design specifications. Implemented CDC logic for loading workflows. Loaded staging/atomic tables using Teradata Parallel Transporter connections. Built ksh scripts to run Informatica jobs and generated automated configuration files for scheduler execution (process IDs, conditions, cycle IDs).

ETL Informatica Developer at Humana

October 1, 2011 - March 1, 2014

Gathered requirements, analyzed specifications, and supported implementation validation. Prepared and maintained ETL documentation for development, delivery, and handover. Extracted data from SQL Server, Mainframe, and flat files; transformed and loaded into relational tables. Performed unit testing and fixed defects reported by ETL testing teams. Coordinated with production releases by aligning ETL fixes with production timelines.