Experience Level
Language
English
Advanced
Work Experience
Food Service & Bar Associate / Multi-tasked Front-of-house and Kitchen Support at Pickering Glen Golf Club
April 1, 2024 - June 30, 2026Greeted and served customers in a calm, attentive manner while providing menu item details and a friendly disposition. Multitasked across front-of-house duties and kitchen tasks such as taking orders, inputting orders into the POS system, cooking, and making cocktails. Managed multiple drink and food orders simultaneously. Kept the bar and bistro area stocked and cleaned daily. Completed Smart Serve & food handler training and supported team service during events and banquets as needed.
Waitress / Front-of-House & Bar Support at Pickering Glen Golf Club
April 20, 2022 - June 20, 2026Greeted and served customers with a calm, attentive approach while providing menu details and maintaining a friendly demeanor. Multitasked front-of-house and kitchen/bar duties including taking orders, entering orders into POS, cooking, and making cocktails. Managed multiple drink/food orders concurrently. Ensured the bar and bistro areas were kept stocked and cleaned daily. Completed Smart Serve & Food Handlers training. Collaborated with the team to support banquets and other events.
Freelance Editor at Upwork
April 1, 2022 - PresentEvaluated manuscripts by ensuring grammatical correctness and consistency. Advised where books could be marketed to help inform future feedback and marketing strategies for client book(s). Managed organizational skills and met deadlines across multiple clients.
Receptionist & Gem Counter Lead at European Design
October 1, 2021 - December 31, 2021Handled a busy front desk with professional, calm communication in a fast-paced environment. Managed correspondence including emails, mailing documents, and phone calls. Created an inventory cataloging system and implemented it. Adapted to varying environments while maintaining composure and proactively sustaining efficiency across multiple tasks. Identified gemstones and categorized them using color, clarity, and cut standards.
Receptionist and Gem Counter Lead at European Design
January 1, 2021 - March 31, 2024Handled correspondence (email, mail, phone). Organized and maintained a system for cataloging inventory and improved efficiency. Identified and categorized gemstones based on attributes such as color, clarity, and cut. Adapted to different environments while staying level-headed and proactive on multiple tasks at once.
Jewelry Consultant / Primary Customer Contact at Oshawa Jewellery
January 1, 2021 - March 31, 2022Primary point of contact for customer relations and jewelry sales. Worked with clients to bring their vision to life; communicated professionally and clearly when discussing projects. Understood customer needs through questioning and active listening, and created jewelry designs by explaining complex concepts simply. Managed two to three employees at a time. Handled opening/closing procedures and inventory ordering. Completed administrative tasks including data entry, filing, and document scanning/preparation. Consistently met individual and sales targets, performance goals, and key metrics; generated $400,000+ in annual sales. Identified and categorized gemstones based on color, clarity, and cut.
Education
Accounting Speciality Certificate at Durham College, Oshawa
October 1, 2015 - January 1, 2021Quikbooks, Accounting I, Taxation and Excel courses (coursework) at Durham College, Oshawa
January 11, 2030 - August 4, 2026Gemmology Certificate at George Brown College, Toronto
January 11, 2030 - August 4, 2026Certificate (Poetry) at Oxford University, UK
January 11, 2030 - August 4, 2026Art Fundamentals Program at Sheridan College, Oakville
January 11, 2030 - August 4, 2026EDUCATION (Graduate) at January 2021 - Current
January 1, 2021 - August 4, 2026Post-secondary coursework/credential (certificate) at George Brown College, Toronto
January 11, 2030 - August 4, 2026Post-secondary coursework/credential (certificate) at Durham College, Oshawa
January 11, 2030 - August 4, 2026Post-secondary coursework/credential (certificate) at George Brown College, Toronto
January 11, 2030 - August 4, 2026Mathematics for business/finance support (coursework) at Durham College, Oshawa
January 11, 2030 - August 4, 2026Accounting courses (QuickBooks, Accounting I, Taxation, Excel) + certificate at Durham College, Oshawa
January 11, 2030 - August 4, 2026Poetry Certificate at Oxford University, UK
January 11, 2030 - August 4, 2026Art Fundamentals Program at Sheridan College, Oakville
January 11, 2030 - August 4, 2026Qualifications
Smart Serve & Food Handlers
January 1, 2024 - August 4, 2026Microsoft 365 Certified: Fundamentals (Microsoft 365)
January 11, 2030 - August 4, 2026Google Data Analytics Professional Certificate
January 1, 2025 - August 4, 2026Google IT Support Professional Certificate
January 1, 2025 - August 4, 2026Gemmology Certificate
January 11, 2030 - August 4, 2026Graduate
January 1, 2021 - June 30, 2024Smart Serve & Food Handlers
January 1, 2024 - August 4, 2026Microsoft 365 Certified: Fundamentals
January 1, 2025 - August 4, 2026Google Data Analytics Professional Certificate
January 1, 2025 - August 4, 2026Google IT Support Professional Certificate
January 1, 2025 - August 4, 2026Accounting Specialty Certificate (QuickBooks/Accounting/Taxation/Excel coursework)
January 11, 2030 - August 4, 2026Gemmology Certificate
January 11, 2030 - August 4, 2026Industry Experience
Retail, Education, Media & Entertainment, Professional Services, Financial Services, Travel & Hospitality, Other
Experience Level
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