Available to hire
Front-End Web Developer committed to delivering web projects on time while meeting KPI goals and specifications. I build responsive, mobile-first interfaces and dynamic user registration flows, validate user data through API requests, and ensure smooth user experiences across browsers.
Skills
Work Experience
Software Developer at Morning Data
December 1, 2023 - January 1, 2025Created environments using low-code software, utilizing API requests to collect and validate user data. Built onboarding forms using drag and drop elements and worked in Agile to improve user registration processes.
Call Handler at Morning Data
May 1, 2023 - November 30, 2023Temporary role taking messages on behalf of companies. Handled around 100 calls per day, logged customer queries on the in-house system, transferred calls to the relevant departments, and completed forms for customer requests.
Call Handler at Message Direct
May 1, 2023 - November 1, 2023Managed over 70 calls per day, addressing customer queries and ensuring accurate data entry. Successfully met SLA and KPI targets while maintaining high service standards.
Front End Developer at Websific
December 1, 2021 - March 31, 2023Built and launched mobile-first websites. Developed and maintained electronic sales company pages using HTML, CSS, and WordPress (Elementor and Gutenberg). Updated widgets and fixed issues in Google Chrome, and pushed code changes using GitHub within an Agile workflow.
Front End Developer at Websfic
December 1, 2021 - March 1, 2023Developed REST APIs to categorize product pricelists, saving costs. Enhanced user experience on e-commerce platforms through responsive design and effective social media management.
Repairs Advisor at Conduent
May 1, 2019 - December 31, 2021Arranged courtesy vehicles for clients. Supported inbound calls (including Peugeot and Citroën customer queries), logged cases to the system and escalated to managers or relevant departments, and responded to social media and email requests. Implemented SPA and redesigned a shopping page using plugins and Bootstrap to improve user experience by 15%.
Repairs Advisor at Active Claim Solutions
May 1, 2019 - December 1, 2021Coordinated courtesy vehicles for clients involved in accidents and liaised with repair garages, ensuring smooth communication and logistics.
Customer Service Advisor at Conduent
January 1, 2019 - April 30, 2019Handled customer interactions related to active claims and solutions, arranging courtesy vehicles for clients involved in accidents. Worked with garages and booking schedules, kept claim stages up to date in the database, and contacted clients to match them with appropriate hire vehicles.
Customer Service at Conduent
January 1, 2019 - April 1, 2019Handled inbound calls resolving customer inquiries for Peugeot and Citroen, maintaining social media engagement and client case logging.
Education
RQF Level 3 Web development Course at Conduent
December 1, 2014 - December 31, 2014Microsoft MTA - HTML5 CSS3 Assessment Exam at Microsoft
December 1, 2014 - December 31, 2014Qualifications
Microsoft MTA - HTML5 CSS3 Assessment Exam
December 1, 2014 - August 4, 2026Industry Experience
Computers & Electronics, Consumer Goods, Professional Services, Software & Internet, Retail
Skills
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