Finnish professional with extensive experience in sales, marketing and e-com. Known for a strong work ethic, positive attitude, and ability to build strong customer relationships. Reliable, adaptable, and skilled in fast-paced environments while delivering excellent service and achieving results. Collaborative team player who takes responsibility, embraces new challenges, and is committed to continuous personal and professional growth. Experience spans eCommerce, digital marketing, eCommerce store operations (including Shopify), and customer-facing roles such as online customer support and customer care.

Topi Suursoho

Finnish professional with extensive experience in sales, marketing and e-com. Known for a strong work ethic, positive attitude, and ability to build strong customer relationships. Reliable, adaptable, and skilled in fast-paced environments while delivering excellent service and achieving results. Collaborative team player who takes responsibility, embraces new challenges, and is committed to continuous personal and professional growth. Experience spans eCommerce, digital marketing, eCommerce store operations (including Shopify), and customer-facing roles such as online customer support and customer care.

Available to hire

Finnish professional with extensive experience in sales, marketing and e-com. Known for a strong work ethic, positive attitude, and ability to build strong customer relationships. Reliable, adaptable, and skilled in fast-paced environments while delivering excellent service and achieving results. Collaborative team player who takes responsibility, embraces new challenges, and is committed to continuous personal and professional growth.

Experience spans eCommerce, digital marketing, eCommerce store operations (including Shopify), and customer-facing roles such as online customer support and customer care.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Language

English
Fluent
Finnish
Fluent
Swedish
Intermediate
Danish
Intermediate
Spanish; Castilian
Intermediate

Work Experience

E-commerce Website Designer & Developer at Hollywood Oy
December 4, 2025 - Present
Designed, built, and maintained a fully functional Shopify store for Hollywood. Managed custom coding, theme customization, daily operations, and growth-focused digital marketing activities. Worked with e-commerce and digital marketing tasks while supporting store performance and continuous improvements.
Customer Care & Communication at GoGift (Nordisk Film), Copenhagen, Denmark
January 1, 2023 - January 1, 2025
Handled customer care and communication tasks while developing skills in IT, communication, problem-solving, teamwork, adaptability, and attention to detail. Gained experience in partner relations, sales, and fraud investigation.
Online Agent / Customer Support (TUI) at TUI
April 1, 2022 - June 1, 2023
Provided customer service for TUI via phone and computer support. Assisted guests with bookings, travel insurance issues, and problem-solving while delivering high-quality support.
Winery Assistant (occasional) at Family winery (Savineta, Costitx, Spain)
January 1, 2019 - December 31, 2019
Participated occasionally in wine production activities including harvesting, bottling, and quality control. Helped maintain vineyards and farm facilities to support optimal growth and production conditions.
Sales & Marketing Assistant at Hollywood Oy
January 1, 2014 - December 1, 2022
Performed sales and marketing support tasks including visual merchandising, social media marketing, cashier duties, and warehouse operations. Gained hands-on experience supporting day-to-day retail operations while contributing to marketing efforts.

Education

High school graduate at Rauman Lyseo
August 1, 2015 - December 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Travel & Hospitality, Media & Entertainment, Professional Services, Agriculture & Mining, Computers & Electronics