Available to hire
Dedicated logistics specialist with broad expertise in global customer relations and operational efficiency. Known for disciplined task management, rapid adaptation to changing industry demands, and a high-energy commitment to excellence.
Experienced in operations leadership, inventory accuracy, freight/shipping coordination, quality control, and customer service. Also contributes remotely to social media content creation and video editing to support brand storytelling and engagement.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Work Experience
Vice President of Operations Assistant (Hybrid) at Vectair Systems
February 1, 2026 - PresentServed as primary site lead in the absence of the VP of Operations, ensuring operational continuity and staff accountability for daily execution. Coordinated international container tracking and outbound shipments with global supply chain partners; optimized freight costs through carrier evaluation and spend forecasting. Maintained high inventory accuracy by overseeing disciplined cycle counting and WMS data integrity; improved receiving and shipping processes. Enforced inbound inspection SOPs for all containers to ensure compliance. Partnered with Sales, Finance, and Procurement to align logistics objectives, manage backorders, and implement corrective action plans for service variability. Managed site readiness, vendor performance, and operational cost-control initiatives for facility maintenance; supported onboarding of new operational staff and participated in operational improvement projects.
Social Media & Communications (Remote/Part-Time) at Zachary Heath Homes
October 1, 2025 - PresentAssisted with creating, planning, and scheduling branded social media content including short-form and AI-generated videos. Edited videos, added music, and developed captions and text overlays using Canva and CapCut. Contributed creative ideas during remote team brainstorming; researched trends and audience engagement strategies. Demonstrated problem-solving by overcoming editing software limitations and provided regular project updates.
Quality Assurance Supervisor at Corky's Barbecue LLC
August 1, 2024 - March 1, 2025Monitored production processes, conducted inspections, and ensured compliance with quality and safety standards. Analyzed data to identify improvements, provided staff training, and collaborated cross-functionally to resolve quality issues. Maintained inspection records and reported findings to management to support continuous improvement initiatives.
Senior Customer Experience Specialist (Hybrid) at Forest Incentives, LTD
July 1, 2022 - February 1, 2024Managed customer accounts, resolved product/service issues, and ensured timely follow-up and satisfaction. Processed financial adjustments, generated sales leads, and recommended products/services based on customer needs. Handled high volumes of calls, built customer relationships, and met team sales and service targets.
Inventory Coordinator at Kruger Products / KTG
June 1, 2018 - February 1, 2022Supervised temporary warehouse staff and ensured accurate completion of daily operations. Coordinated cycle counts, receipts, and SAP entries for finished goods and packaging materials. Generated weekly inventory reports, performed financial adjustments, and led root cause analysis to resolve discrepancies. Collaborated with planners, warehouse teams, customer service, and management to maintain inventory accuracy and support cross-functional goals.
Shipping Coordinator at Kruger Products / KTG
June 1, 2018 - February 1, 2022Managed pre-loaded trailers and coordinated LTL freight movements while ensuring accurate shipment documentation and SAP postings. Facilitated customs clearance and special export deliveries, optimizing loading and yard operations. Communicated with carriers, brokers, customer service, and management to ensure timely and accurate shipments.
Education
Artificial Intelligence Persevere Associate Degree in Business Administration at Northwest Community College
January 1, 2002 - August 1, 2002High School Diploma at Oxford High School
January 1, 2000 - May 1, 2000Qualifications
Certified Supply Chain Professional Apprenticeship Assessments (HR 91%, non-HR 86%)
January 11, 2030 - August 5, 2026Industry Experience
Transportation & Logistics, Manufacturing, Wholesale & Distribution, Media & Entertainment, Retail, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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