Marketing graduate with experience in sales, marketing, and customer service. Strong communication, problem-solving, and relationship-building skills, with a results-driven approach and a passion for business growth. Experienced in handling high-volume customer inquiries and upselling products in fast-paced environments. Also actively involved in leadership and teaching through long-term choir training and volunteer education work, with a creative focus on music performance and songwriting.

Sarah Michel Hannasarahmichelhannamikhae

Marketing graduate with experience in sales, marketing, and customer service. Strong communication, problem-solving, and relationship-building skills, with a results-driven approach and a passion for business growth. Experienced in handling high-volume customer inquiries and upselling products in fast-paced environments. Also actively involved in leadership and teaching through long-term choir training and volunteer education work, with a creative focus on music performance and songwriting.

Available to hire

Marketing graduate with experience in sales, marketing, and customer service. Strong communication, problem-solving, and relationship-building skills, with a results-driven approach and a passion for business growth.

Experienced in handling high-volume customer inquiries and upselling products in fast-paced environments. Also actively involved in leadership and teaching through long-term choir training and volunteer education work, with a creative focus on music performance and songwriting.

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Language

Arabic
Fluent
English
Fluent
French
Beginner
Spanish; Castilian
Beginner

Work Experience

Call Center Agent at Intelcia
June 1, 2023 - August 31, 2023
Handled inbound customer inquiries in a fast-paced, high-volume call center environment. Resolved customer issues efficiently and accurately while maintaining strong communication and time management. Upsold products during calls to support sales performance and improve customer satisfaction. Collaborated with team members to meet daily targets, using problem-solving and critical thinking to increase overall team productivity.

Education

Bachelor's in Business Administration at Egypt – Japan University for science and technology
January 1, 2022 - January 1, 2026
Bachelor's in Business Administration at Egypt – Japan University for science and technology
January 11, 2030 - January 1, 2026
Bachelor's in Business Administration at Egypt – Japan University for science and technology
January 1, 2022 - August 5, 2026

Qualifications

Nestle x Loreal Certificate
January 11, 2030 - August 5, 2026
AI mastery, Empowering Entrepreneurs, sustainability and power of data (certificate)
January 11, 2030 - August 5, 2026
Nestle x Loreal Certificate
January 11, 2030 - August 5, 2026
AI mastery
January 11, 2030 - August 5, 2026
Empowering Entrepreneurs
January 11, 2030 - August 5, 2026
Sustainability and Power of Data
January 11, 2030 - August 5, 2026
Nestle x Loreal Certificate
January 11, 2030 - August 5, 2026
AI Mastery
January 11, 2030 - August 5, 2026
Empowering Entrepreneurs
January 11, 2030 - August 5, 2026
Sustainability and Power of Data
January 11, 2030 - August 5, 2026

Industry Experience

Retail, Education, Media & Entertainment, Professional Services, Other