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Result-oriented digital media professional with over two years of experience managing social media (Instagram and WhatsApp), customer engagement, and content supervision. I help brands build loyalty through trend-driven content strategies, consistent visual quality, and responsive client communication. I manage daily customer inquiries and order coordination end-to-end, resolve disputes professionally, and support operational workflows to protect a strong brand image. I also research and coordinate micro-influencer collaborations, track pending payments, and deliver high-quality video content for events and brands as a contractor.…Result-oriented digital media professional with over two years of experience managing social media (Instagram and WhatsApp), customer engagement, and content supervision. I help brands build loyalty through trend-driven content strategies, consistent visual quality, and responsive client communication. I manage daily customer inquiries and order coordination end-to-end, resolve disputes professionally, and support operational workflows to protect a strong brand image. I also research and coordinate micro-influencer collaborations, track pending payments, and deliver high-quality video content for events and brands as a contractor.

ADENIYI SIMISOLA MERCY

Social Media Manager, Content Creator, Video Editor, +2

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Result-oriented digital media professional with over two years of experience managing social media (Instagram and WhatsApp), customer engagement, and content supervision. I help brands build loyalty through trend-driven content strategies, consistent visual quality, and responsive client communication. I manage daily customer inquiries and order coordination end-to-end, resolve disputes professionally, and support operational workflows to protect a strong brand image. I also research and coordinate micro-influencer collaborations, track pending payments, and deliver high-quality video content for events and brands as a contractor.…Result-oriented digital media professional with over two years of experience managing social media (Instagram and WhatsApp), customer engagement, and content supervision. I help brands build loyalty through trend-driven content strategies, consistent visual quality, and responsive client communication. I manage daily customer inquiries and order coordination end-to-end, resolve disputes professionally, and support operational workflows to protect a strong brand image. I also research and coordinate micro-influencer collaborations, track pending payments, and deliver high-quality video content for events and brands as a contractor.

Available to hire

Result-oriented digital media professional with over two years of experience managing social media (Instagram and WhatsApp), customer engagement, and content supervision. I help brands build loyalty through trend-driven content strategies, consistent visual quality, and responsive client communication.

I manage daily customer inquiries and order coordination end-to-end, resolve disputes professionally, and support operational workflows to protect a strong brand image. I also research and coordinate micro-influencer collaborations, track pending payments, and deliver high-quality video content for events and brands as a contractor.

Skills

Instagram

Social Media Design

CRM

Experience Level

Instagram

Expert

Social Media Design

Expert

CRM

Intermediate

Work Experience

Content Creator / Video Editor at TBM Building Services

April 1, 2026 - May 31, 2026

Produced and edited professional video content to showcase building services and projects. Delivered high-quality digital assets within the contracted timeframe and ensured content quality for brand presentation.

Content Creator / Video Editor at OyaSmartfix Property Maintenance

April 1, 2026 - May 31, 2026

Developed and edited engaging brand video content as an independent contractor. Managed the end-to-end video production and editing workflow to meet brand requirements and deliver assets within contracted timelines.

Content Creator at Chartered Institute of Taxation of Nigeria (V.I-Lekki District Society Branch)

January 1, 2026 - December 31, 2026

Provided event video coverage for Annual Tax Week 2026 by capturing, editing, and delivering high-quality footage. Highlighted key moments for the district society branch and produced shareable event content aligned with the event’s documentation and promotional needs.

Social Media Handler at Tony Adenubi & Co.

January 1, 2021 - Present

Managed digital brand presence and customer engagement by handling daily communications, customer disputes, and inquiry resolution via WhatsApp and Instagram. Coordinated end-to-end customer orders and ensured accurate, smooth digital transactions. Built relationships with new and returning customers to increase loyalty and repeat sales. Supervised and reviewed all digital content for visual aesthetics and brand quality before posting. Researched, assessed, and negotiated with micro-influencers to support strategic collaborations and improve engagement and reach. Tracked pending client payments and followed up with timely reminders to support stable revenue flow.

Secretary at Tony Adenubi & Co.

January 1, 2019 - January 1, 2021

Provided administrative support to ensure smooth office operations and accurate client record management. Handled filing, document management, and official correspondence. Supported appointment scheduling and maintained organized databases for quick retrieval. Contributed to daily office workflow through cross-functional administrative coordination.