Social Media Strategist / Virtual Assistant at Rice Mill / Philip pines (company not clearly specified)

Managed daily social media operations including community engagement and customer interactions. Planned, created, and scheduled engaging content across Facebook, TikTok, and YouTube using Canva, CapCut, Meta Business Suite, and Google Workspace. Conducted market research to identify trends and growth opportunities. Provided customer support and administrative assistance including data entry for daily transactions, responding to customer billing and financial inquiries, maintaining electronic and paper filing systems accurately, and supporting Office Admin Manager. Assisted with preparation of monthly SOA and monthly payroll summaries. Processed approximately 20 export shipments daily by ensuring accurate completion of required documents and paperwork according to customs regulations. Coordinated air and ground transportation services by managing documentation, quotes, and communications with carriers. Cleared with local authorities upon request to reduce delivery delays, handling urg

Social Media Strategist / Virtual Assistant (Social Media Management, Customer Support, Administrative Assistance) at Rice Mill / Export Operations (employer not explicitly stated)

Managed daily social media operations, including community engagement and customer interactions. Planned, created, and scheduled engaging content across Facebook, TikTok, and YouTube. Conducted market research to identify trends and growth opportunities and used Canva, CapCut, Meta Business Suite, and Google Workspace for execution. Provided virtual assistance including social media management, customer support, and administrative support. Handled customer billing and finance inquiries, performed data entry for daily transactions, supported monthly SOA preparation for millers and monthly payroll summaries, maintained electronic and paper databases and filing systems with accuracy, and handled urgent requests with proactive communication and follow-ups.