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Customer Service and Operations professional supporting UK-market customers via phone and email, consistently achieving quality scores above 95%. Experienced in issue resolution, administrative support, documentation, and collaborating with colleagues to maintain compliance and service standards. Seeking remote opportunities in AI evaluation and search quality rating, content review and web research, and English–Greek translation—leveraging strong attention to detail, communication skills, and reliable quality-focused work.…Customer Service and Operations professional supporting UK-market customers via phone and email, consistently achieving quality scores above 95%. Experienced in issue resolution, administrative support, documentation, and collaborating with colleagues to maintain compliance and service standards. Seeking remote opportunities in AI evaluation and search quality rating, content review and web research, and English–Greek translation—leveraging strong attention to detail, communication skills, and reliable quality-focused work.

Fiona Antoinette Georgiou

AI Evaluator, Data Annotator, Data Analyst

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Customer Service and Operations professional supporting UK-market customers via phone and email, consistently achieving quality scores above 95%. Experienced in issue resolution, administrative support, documentation, and collaborating with colleagues to maintain compliance and service standards. Seeking remote opportunities in AI evaluation and search quality rating, content review and web research, and English–Greek translation—leveraging strong attention to detail, communication skills, and reliable quality-focused work.…Customer Service and Operations professional supporting UK-market customers via phone and email, consistently achieving quality scores above 95%. Experienced in issue resolution, administrative support, documentation, and collaborating with colleagues to maintain compliance and service standards. Seeking remote opportunities in AI evaluation and search quality rating, content review and web research, and English–Greek translation—leveraging strong attention to detail, communication skills, and reliable quality-focused work.

Available to hire

Customer Service and Operations professional supporting UK-market customers via phone and email, consistently achieving quality scores above 95%. Experienced in issue resolution, administrative support, documentation, and collaborating with colleagues to maintain compliance and service standards.

Seeking remote opportunities in AI evaluation and search quality rating, content review and web research, and English–Greek translation—leveraging strong attention to detail, communication skills, and reliable quality-focused work.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Beginner

Beginner

Language

Greek, Modern

Fluent

English

Fluent

German

Beginner

Spanish; Castilian

Beginner

Work Experience

Customer Service Representative – UK Market at Foundever

May 1, 2025 - Present

Provide customer support via phone and email for UK-market customers. Support colleagues with guidance, issue resolution, and knowledge sharing. Consistently achieve quality scores above 95%. Maintain compliance and accurate documentation.

Receptionist at Angelina Aegina Escape

March 1, 2024 - July 31, 2024

Guest relations and customer service duties supporting a hospitality environment.

Executive Manager at DIEM LTD

October 1, 2016 - February 28, 2023

Handled sales, operations, and customer relationship management activities.

Distribution Manager at Free Sunday Publishing

April 1, 2014 - December 31, 2015

Coordinated distribution operations and logistics.

Assistant Secretary to the Director at City Press Distribution Company

September 1, 2012 - April 30, 2014

Provided administrative and coordination support to the director and operations team.