Dynamic and motivated professional with experience across media, sales, and client relations. Confident in fast-paced environments, delivering exceptional customer experiences through creative, organized project management and strong attention to detail. Brings a relationship-focused approach to roles in retail, real estate, and executive support—skilled in upselling, complaint handling, diary management, and content creation, with a strong ability to represent brands professionally while supporting strategic goals.

Tierney Cranmer

Dynamic and motivated professional with experience across media, sales, and client relations. Confident in fast-paced environments, delivering exceptional customer experiences through creative, organized project management and strong attention to detail. Brings a relationship-focused approach to roles in retail, real estate, and executive support—skilled in upselling, complaint handling, diary management, and content creation, with a strong ability to represent brands professionally while supporting strategic goals.

Available to hire

Dynamic and motivated professional with experience across media, sales, and client relations. Confident in fast-paced environments, delivering exceptional customer experiences through creative, organized project management and strong attention to detail.

Brings a relationship-focused approach to roles in retail, real estate, and executive support—skilled in upselling, complaint handling, diary management, and content creation, with a strong ability to represent brands professionally while supporting strategic goals.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Work Experience

Executive Assistant to Director at Darkus Ltd
January 1, 2025 - Present
Provided diary management and organization for the Director. Supported business development by securing advertising partnerships and onboarding potential clients/small businesses for advertising collaborations. Represented the company at events and conducted networking to gain clients. Managed social media and brand promotion, directed and conducted interviews, and created media content including filming and editing promotional videos. Delivered full PA support through email management and scheduling.
Sales Manager at Sobha Realty
November 1, 2024 - December 1, 2024
Managed relationships with high-end clients in the luxury real estate market. Conducted market research and sales forecasting for property trends. Delivered exceptional customer service and negotiation outcomes. Supported marketing initiatives to increase visibility of luxury developments, handled transactional turnovers between agent and client, and created media content for off-plan developments.
Sales Manager at Sobha Realty Dubai
November 1, 2024 - December 1, 2024
Managed relationships with high-end clients in the luxury real estate market. Conducted market research and sales forecasting for property trends, delivering exceptional service and effective negotiation outcomes. Supported marketing initiatives to increase visibility of luxury developments and created media content for off-plan properties. Handled transactional handovers between agent and client.
Brand Representative Lead at Hollister
June 1, 2024 - June 1, 2026
Supported sales and KPI targets through proactive customer engagement and strong product knowledge. Delivered personal styling and shopping experiences while maintaining store presentation standards and brand expectations. Handled in-store transactions and online orders efficiently and responsibly. Trained all team members to ensure support for staff and customers daily. Managed customer queries and complaints professionally to achieve positive resolutions.
Sales Associate at BT/EE (British Telecom)
January 1, 2024 - April 1, 2024
Delivered tailored solutions to customers, consistently exceeding sales and service targets. Managed administrative tasks and customer accounts accurately using internal systems. Built long-term customer relationships to support retention and repeat business. Maintained professionalism in high-pressure sales environments and consistently exceeded sales and customer satisfaction targets.
Lead FOH Host at Brimstone Spa
September 1, 2022 - December 1, 2023
Delivered premium, personalised guest experiences ensuring high-quality service across all departments and supporting staff members. Achieved the highest commission in luxury spa products (L’Occitane, Elemis). Handled client complaints and enquiries with efficiency and empathy. Managed bookings, memberships, and customer enquiries using booking systems and administrative tools, while maintaining exceptional cleanliness and hygiene standards across all facilities.

Education

BA Hons Media and Performance (First Class Honors) at University of Salford
January 1, 2019 - January 1, 2022
BA Hons Media and Performance (First Class Honours) at University of Salford
January 1, 2019 - January 1, 2022
BA Hons Media and Performance (First Class Honours) at University of Salford
January 1, 2019 - January 1, 2022
BA Hons Media and Performance (First Class Honors) at University of Salford
January 1, 2019 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Real Estate & Construction, Retail, Telecommunications, Travel & Hospitality, Professional Services