Available to hire
I’m a highly dependable, customer-focused professional with almost 30 years’ experience working for Royal Mail. I’m known for reliability, strong organisation, meeting tight deadlines, and providing an excellent service to people across the local community.
I’m confident using digital handheld technology to manage records, handle customer enquiries, and resolve delivery issues professionally. I work well independently or as part of a team, and I’m currently looking for a hybrid role where my transferable skills in administration, customer service, organisation, and stakeholder engagement can support business success.
Experience Level
Work Experience
Postman at Royal Mail, Llantwit Major
September 1, 1997 - April 30, 2026Delivered mail and parcels safely to residential and commercial properties while meeting daily deadlines. Acted as a trusted brand ambassador on local routes, building positive community relations with residents. Prepared and organised daily mail volume accurately into street-by-street order.
Resolved customer doorstep enquiries and delivery issues calmly and professionally, using a high level of service. Utilised electronic handheld devices to securely scan tracked items and capture digital customer signatures. Supported vulnerable and elderly residents by accommodating specific delivery preferences and safe-place requests. Demonstrated flexibility by adapting to varied workloads, seasonal pressure periods, and changing shift patterns.
Postman at Royal Mail
September 1, 1997 - April 1, 2026Delivered mail and parcels safely to residential and commercial properties while strictly meeting daily deadlines. Acted as a trusted brand ambassador on local routes, building positive community relations and rapport with residents. Prepared and organised daily mail volume accurately into street-by-street order. Resolved doorstep customer enquiries and delivery issues calmly and professionally, maintaining a high level of service. Used electronic handheld devices to securely scan tracked items and capture digital customer signatures. Supported vulnerable and elderly residents by accommodating safe-place requests and specific delivery preferences. Demonstrated flexibility by adapting to varied workloads, seasonal pressure periods, and changing shift patterns.
Education
B Tec 1st Diploma in Countryside Management at Pencoed Agricultural College
January 11, 2030 - August 9, 2026GCSE (standard) at Cowbridge Comprehensive School
January 11, 2030 - August 9, 2026B Tec 1st Diploma in Countryside Management at Pencoed Agricultural College
January 11, 2030 - August 9, 2026GCSE standard at Cowbridge Comprehensive School
January 11, 2030 - August 9, 2026Qualifications
B Tec 1st Diploma in Countryside Management
January 11, 2030 - August 9, 2026Industry Experience
Transportation & Logistics, Government, Retail
Experience Level
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