Night Auditor/Front Desk Agent at Waterford Hotel Group

Handled front desk and nightly operations including phone answering and guest requests, utilization of hotel management software (MEWS, Stay N Touch), nightly property rounds, securing areas, responding to guest situations, handling emails, and maintaining guest service standards. Also performed night audit related tasks and administrative/IT support as needed.

Content Ops Engineer at Filmhub

Provided broadcast quality technical analysis and support for streaming content. Performed corrective editing of content and caption files for the platform. Supported customer service and outreach to filmmakers.

IT Systems Engineer at Nexstar Broadcasting

Troubleshot and repaired broadcast equipment and servers; ran/terminated cables. Configured and maintained routers and switchers (Ross Xpression/Overdrive, Evertz, Cisco, Grass Valley). Facilitated network security, installed and maintained firewalls, supported Cisco AnyConnect/FortiClient, and managed updates/maintenance for Windows-based systems including RAID, TCP/IP, DNS, and Active Directory personnel directories.

Audio Book Producer/ Narrator at Amazon.com

Responsible for creation of various audiobooks including narration, editing, and sound mixing. Highly proficient with Adobe Audition and a home studio setup. Titles include Sleeping Dragon King Chronicles, Dreamscape: How to Lucid Dream with Ease, NFT: The New Way of Buying and Selling Art, and Submagine Podcast producer work referenced in resume.

Podcast Producer at Red Channel Condition

Produced and edited podcast episodes from start to finish. Procures production elements, mixes music/effects/dialog tracks into cohesive final products, and maintains high proficiency with Adobe Audition and Adobe Premiere Pro.

Broadcast & Operations Technical Engineer at Home Box Office Inc

Monitored and routed off-air records and live-feed satellite transmissions. Performed quality control/master control for IPTV and cloud-based streaming content (HBO Go, HBO Now, HBO.com). Managed digital file uploads for internal and external distribution. Archived and converted analog video/master recordings to digital formats for internet and cloud streaming. Maintained HBO media database and created documentation for technical video specifications. Evaluated final broadcast content (edit/sub/air masters) using industry tools, performed corrective audio/video editing, and handled corrective digitizing/transmission workflows. Created, duplicated, and converted tape and file formats for global PAL/NTSC distribution; added audio mixing, open/closed captioning, and AFD-encoded signals; managed broadcast deliverables and distribution for HBO/Warnermedia content worldwide.