Available to hire
Global CV writer with extensive experience producing tailored CVs, cover letters and LinkedIn profiles for clients worldwide since 2015. Known for clear client communication, quality control, and delivering results quickly, including 24-hour turnarounds.
Previously worked in telecoms and business development roles, building opportunities through cold calling, networking and referrals, interfacing with major operators, and producing research reports. Strong background in customer service, mentoring, and managing performance to targets.
Experience Level
Expert
Intermediate
Work Experience
CV Writer at CV London
July 1, 2015 - November 1, 2015Oversees internal and customer-raised quality concerns, liaising with relevant personnel to prevent recurrence. Manages daily workload to deliver outputs to customers on time while maintaining an excellent customer experience. Acts as first point of contact for escalated complaints, ensuring resolution is process-compliant and focused on customer satisfaction.
CV Writer at Global Career CV
January 1, 2015 - PresentProduces CVs, cover letters and LinkedIn profiles for clients globally. Gathers relevant career information through effective communication, implements quality control procedures with other writers, and maintains strong client relationships to ensure contractual obligations and satisfaction. Builds rapport with new and existing business, supports upsell/cross-sell opportunities, and strategises to increase customers. Handles tight deadlines including 24-hour turnaround requests.
CV Writer at Purple CV
December 1, 2014 - July 1, 2015Responsible for the design and creation of CVs, cover letters and LinkedIn profiles under tight deadlines. Adapts working methods to use the creative process to align with company needs, while building and maintaining solid client and management relationships. Troubleshoots and responds to issues arising in changing circumstances.
Telecoms Analyst at Tariff Consultancy
January 1, 2012 - December 31, 2014Identifies new business opportunities through cold calling, networking and referrals. Interfaces daily with telecom operators including BT, AT&T, EE, Swisscom and Etisalat. Ensures business and solutions are presented in line with brand expectations and produces research reports pertaining to telecom tariffs from global operators.
Business Development Executive at Tarifica
April 1, 2006 - December 31, 2013Adheres to organisational sales targets and provides insight to department managers on how to exceed them. Disseminates company announcements with an engaging approach. Builds a trust-focused environment emphasising product knowledge, performance and teamwork, using leadership and management methods to inspire subordinates and lead by example.
Account Manager (Telecoms) at Harris Interactive
May 1, 2000 - March 31, 2006Prepares subsequent proposals following successful prospect contact. Ensures terms are leveraged for commitment, profitability and service excellence. Implements standard operating procedures and provides training and mentoring to ensure compliance.
Research Analyst at Infonetics Inc
January 1, 1999 - May 31, 2000Marketing Assistant at Spikes Cavell
September 1, 1997 - January 1, 1999Education
BA Hons • Business Studies at Staffordshire University
January 1, 0000 - January 1, 0000Qualifications
A Levels • Business Studies, Geography & Psychology
January 1, 0000 - January 1, 0000Industry Experience
Professional Services, Telecommunications
Experience Level
Expert
Intermediate
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